Walkersville, WV

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The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures…

The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures and the problem areas

Cheetara curry

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Shannon was excellent. Did a wonderful job with the inspection and pointed out some major issues that were previously unnoticed by everyone …

Shannon was excellent. Did a wonderful job with the inspection and pointed out some major issues that were previously unnoticed by everyone else. He was professional and courteous.. We honestly just had a good time hanging out with him.. would highly encourage everyone to give this company a try and if you get Shannon, it’s your lucky day

Jeffrey Arnold

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Gary was super friendly and helpful!

Gary was super friendly and helpful!

Julie Williams

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Eric Reeder was professional and efficient in his presentation and estimates. I was left with a very satisfied and comfortable feeling for…

Eric Reeder was professional and efficient in his presentation and estimates. I was left with a very satisfied and comfortable feeling for the work to be performed. Very knowledgeable in his field.

Earl Chornsbay

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Brandon reviewed the needs at my home and provided the estimate. He was extremely professional and knowledgeable. He took time to answer…

Brandon reviewed the needs at my home and provided the estimate. He was extremely professional and knowledgeable. He took time to answer all my questions in detail. Cody was the foreman of the job on site and I was very pleased with his work. His crew of Mason and Noah worked for several days, always updating me with information and never hesitated to answer my questions and explain things in detail. Very professional crew and treated my home and property with great respect. I am very glad I chose Basement Authority of WV! I will remain a customer due to this experience.

Patrick Dunn

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Caesar Goodman was extremely helpful. He took his time to explain every option after a very thorough inspection of the areas in question. …

Caesar Goodman was extremely helpful. He took his time to explain every option after a very thorough inspection of the areas in question. I would recommend Caesar and his company to anyone.

Mark Webb

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After weeks of communicating with Brandon via telephone, weather finally cooperated for us to meet and to discuss our project…

After weeks of communicating with Brandon via telephone, weather finally cooperated for us to meet and to discuss our project need. Basement authority could not have a more friendly, cooperative and professional front man. His patience in adjusting and rescheduling appointments due to inclement weather was bar none. We are a hard sale customer, and Brandon met the challenge with ease. His expertise was evident, and his attention to site detail was beyond expectations. He readily answered all questions, and thoroughly explained the onsite process. Attention Management: Brandon should be considered a gem to your organization. He is indeed a great representative for you! We signed on the dotted line and very much look forward to working with him. Thanks much, Brandon!

Tammie Thompson

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Trenton, Elijah, Tristen and Jordan did a superior job lifting the foundation. I was impressed by their knowledge and professionalism. I…

Trenton, Elijah, Tristen and Jordan did a superior job lifting the foundation. I was impressed by their knowledge and professionalism. I would highly recommend to anyone their service.

David Gregg

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Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my…

Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my options in easy to understand terms. He described the process they would use to resolve my problem. He was very proficient in showing me online the process, costs, and available financial options. Very impressive.

Patty Clay

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The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all…

The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all that he looked at all that he saw and what needed to be done and made suggestions and it happened very quickly and within 2 to 3 weeks after Gary was here, we had workers working to put in the complete system. We had a total of five different guys that worked on doing the insulation and encapsulation of the crawlspace. Jason, Travis, Wyatt, Cody and Michael were the guys that we had working on our crawlspace and the first day went super good. Jason gave us updates even if they were leaving just to go get some thing. They always told us that they were going out and they would be back in an hour or whatever the case might be, but they tried their best to keep us informed on how the job was going. They actually thought that they could get through in a day it did not happen but we finally got completed on the fourth day few different things happen but overall as far as a review, I think the guys did really well working in the crawlspace in the water in the muck Ron and Sharon W.

Sharon Watkins

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Had my basement window well replaced by Bix after it started to cave in and fill with water after a storm. They were quick to come out and…

Had my basement window well replaced by Bix after it started to cave in and fill with water after a storm. They were quick to come out and price it and got me scheduled quick as well. They came out on time and got the work done in a timely manner. The workers were friendly and professional. After a few rains they did a great job of coming back out and smoothing out the fill dirt and reseeding. I would definitely use them again.

M L

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Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.

Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.

Ruth Rees

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Michael Cornecelli was extremely knowledgeable and informative and guided me through the process during his initial inspection.

Michael Cornecelli was extremely knowledgeable and informative and guided me through the process during his initial inspection.

Chance Raso

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Michael provided an outstanding customer experience and excellent service. He was professional, knowledgeable and courteous. He also took…

Michael provided an outstanding customer experience and excellent service. He was professional, knowledgeable and courteous. He also took the time to answer my questions and offered suggestions for future enhancements. He truly went above and beyond!

Kathy Sheldon

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Bill Burgette was very knowledgeable and helpful. He was friendly and knows what he is talking about. Highly recommended!!!

Bill Burgette was very knowledgeable and helpful. He was friendly and knows what he is talking about. Highly recommended!!!

Alisha woodson

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Bill Burgette was a life saver for our basement challenge of water slowly violating the basement. He was very professional, informative and …

Bill Burgette was a life saver for our basement challenge of water slowly violating the basement. He was very professional, informative and thorough. The cost of the project was made easier with the affordable financing. I highly recommend Basement Authority of WV.

Craig Kelleher

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Very informative, took the ti e to explain all the problems. Appreciate ed

Very informative, took the ti e to explain all the problems. Appreciate ed

Debbie Thompson

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The experience was great. I felt very informed about the process. My need was timely, and they were able to accommodate.

The experience was great. I felt very informed about the process. My need was timely, and they were able to accommodate.

Kendra Reveal

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Bill Burgette came to inspect and quote a job for our issues and was very thorough and detailed with inspection and laid out a plan for us…

Bill Burgette came to inspect and quote a job for our issues and was very thorough and detailed with inspection and laid out a plan for us to fix the issues that was understandable and customizable for our financial situation. It was a very good experience overall.

Josiah Chapman

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Bill Burgette , Bill was kind ,and very professional . He was truly a blessing need more employees like him. Thank you

Bill Burgette , Bill was kind ,and very professional . He was truly a blessing need more employees like him. Thank you

Bridget Sizemore

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