Reviews
Thank you for trusting us with your home! If you would take a moment to share a review on your favorite platform below, we would really appreciate you letting everyone else know about your experience with Basement Authority of West Virginia.
Leave us a Review!
Reviews from Real Customers
- 5/
- 5/
- 5/
- 5/
- 5/
Bill Burgette did a great job! He was on-time, professional, honest, and has integrity. He was wonderful with his assessment and quote.
Bill Burgette did a great job! He was on-time, professional, honest, and has integrity. He was wonderful with his assessment and quote.
- 5/
- 5/
- 5/
- 5/
- 5/
Had my basement window well replaced by Bix after it started to cave in and fill with water after a storm. They were quick to come out and…
Had my basement window well replaced by Bix after it started to cave in and fill with water after a storm. They were quick to come out and price it and got me scheduled quick as well. They came out on time and got the work done in a timely manner. The workers were friendly and professional. After a few rains they did a great job of coming back out and smoothing out the fill dirt and reseeding. I would definitely use them again.
- 5/
- 5/
- 5/
- 5/
- 5/
Michael Cornecelli was professional, personable & knowledgable. It was a pleasure to work with him & we look forward to getting our…
Michael Cornecelli was professional, personable & knowledgable. It was a pleasure to work with him & we look forward to getting our driveway retaining wall repaired. Thank you!
- 5/
- 5/
- 5/
- 5/
- 5/
The service I requested was very good and what I was told it was going to be. The quality was also very good. The value met expectations. …
The service I requested was very good and what I was told it was going to be. The quality was also very good. The value met expectations. The workers were very familiar with the job at hand and were very skilled. I want to thank Logan and Dustin for their diligence in getting the job done.
- 5/
- 5/
- 5/
- 5/
- 5/
Ceasar Goodman is the friendliest and most professional Tech we've had out at our home. Really appreciate that he close the gate so the…
Ceasar Goodman is the friendliest and most professional Tech we've had out at our home. Really appreciate that he close the gate so the pups didn't run off
- 5/
- 5/
- 5/
- 5/
- 5/
William B. was our punctual representative. He gave us reminds as the date approached and was delightful to speak with when communicating. …
William B. was our punctual representative. He gave us reminds as the date approached and was delightful to speak with when communicating. He gave our newer built home a thorough inspection and provided a detailed solution.
- 5/
- 5/
- 5/
- 5/
- 5/
Thanks to the crew that leveled my foundation and center beam on our floor. They were very informative what it need and explained how they…
Thanks to the crew that leveled my foundation and center beam on our floor. They were very informative what it need and explained how they were going to repair it.Thanks to all of them. Mason M, James M ,Nathan M , Travis W, Wyatt S , and Noah M great bunch to be around,thanks for such great work!!! John G
- 5/
- 5/
- 5/
- 5/
- 5/
I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me …
I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me to have my son in law listen to our conversation so he could ask any questions that were of concern to him.I can foresee doing business with Basement Authority in the near future!SincerelyJean McCorkle
- 5/
- 5/
- 5/
- 5/
- 5/
Gary came out and completed a masterful inspection. Very professional.
Gary came out and completed a masterful inspection. Very professional.
- 5/
- 5/
- 5/
- 5/
- 5/
excellent service and advice
excellent service and advice
- 5/
- 5/
- 5/
- 5/
- 5/
We just had an inspection from BAWV. Caesar Goodman was on time for our appointment. He listened to our concerns and did the inspection…
We just had an inspection from BAWV. Caesar Goodman was on time for our appointment. He listened to our concerns and did the inspection right away. He went over the proposal to fix our problem step by step. We were impressed with his knowledge and the time he spent answering our questions. I would recommend him and BAWV without hesitation.
- 5/
- 5/
- 5/
- 5/
- 5/
I had a great experience with Basement Authority of WV with my floor stabilization project. Cody, Noah, and Michael were excellent. They…
I had a great experience with Basement Authority of WV with my floor stabilization project. Cody, Noah, and Michael were excellent. They contacted me to let me know when they would arrive and they completed the work quickly. I would totally recommend them.
- 5/
- 5/
- 5/
- 5/
- 5/
Our experience with BA of WV was excellent. The contractor and project manager were thorough with the projections, planning and execution….
Our experience with BA of WV was excellent. The contractor and project manager were thorough with the projections, planning and execution. We felt supported and heard throughout the duration of the process. We were pleased with all of the people who worked on our property—they were helpful, respectful and clean. Our foreman and his crew (Cody, Josh and Zae) did quality work from start to finish. We are extremely happy.
- 5/
- 5/
- 5/
- 5/
- 5/
The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures…
The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures and the problem areas
- 5/
- 5/
- 5/
- 5/
- 5/
Trenton, Elijah, Tristen and Jordan did a superior job lifting the foundation. I was impressed by their knowledge and professionalism. I…
Trenton, Elijah, Tristen and Jordan did a superior job lifting the foundation. I was impressed by their knowledge and professionalism. I would highly recommend to anyone their service.
- 5/
- 5/
- 5/
- 5/
- 5/
Michael, Ralph, Cody, and Noah with Basement Authority of WV did a great job on the second project I’ve completed with them in the past 60…
Michael, Ralph, Cody, and Noah with Basement Authority of WV did a great job on the second project I’ve completed with them in the past 60 days. Punctual and go above and beyond in exceeding my expectations.
- 5/
- 5/
- 5/
- 5/
- 5/
Amazing salesman Michael and the crew that did the work worked more than 12 hours to get our job finished. A group of fine young men! Our…
Amazing salesman Michael and the crew that did the work worked more than 12 hours to get our job finished. A group of fine young men! Our foreman was Aiden, his crew were amazing!!
- 5/
- 5/
- 5/
- 5/
- 5/
Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my…
Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my options in easy to understand terms. He described the process they would use to resolve my problem. He was very proficient in showing me online the process, costs, and available financial options. Very impressive.
- 5/
- 5/
- 5/
- 5/
- 5/
Cody, Mason, and Noah did a fantastic and ut most professional job on leveling the backside of my house. I really appreciate how…
Cody, Mason, and Noah did a fantastic and ut most professional job on leveling the backside of my house. I really appreciate how informative and prompt to get the job done and correctly at that. I would most definitely recommend these guys to do the work that needs done.
- 5/
- 5/
- 5/
- 5/
- 5/
Gary was super friendly and helpful!
Gary was super friendly and helpful!
- 5/
- 5/
- 5/
- 5/
- 5/
Foundation Lifting and floor leveling.
Foundation Lifting and floor leveling.
- 5/
- 5/
- 5/
- 5/
- 5/
Bill Burgette was very knowledgeable and helpful. He was friendly and knows what he is talking about. Highly recommended!!!
Bill Burgette was very knowledgeable and helpful. He was friendly and knows what he is talking about. Highly recommended!!!
- 5/
- 5/
- 5/
- 5/
- 5/
Cody F, Mason M, Noah M, Chris A all did a wonderful job. They were professional, kind and made sure the job was complete and we were very…
Cody F, Mason M, Noah M, Chris A all did a wonderful job. They were professional, kind and made sure the job was complete and we were very satisfied.
- 5/
- 5/
- 5/
- 5/
- 5/
We recently had our crawlspace encapsulated, and Basement Authority of WV were great to work with. Carrie did our inspection and was…
We recently had our crawlspace encapsulated, and Basement Authority of WV were great to work with. Carrie did our inspection and was thorough and communicative. Trenton, Jordan, and Joey completed our project quickly. They were professional, prompt, and efficient. They even came back the next day to address an issue with the custom door. I was impressed by their communication and the way they cleaned up after each day’s work. I would highly recommend all of these folks.
- 5/
- 5/
- 5/
- 5/
- 5/
Caesar Goodman was a delight and super informative in helping me make an informed decision on what to do with my ground floor. He answered…
Caesar Goodman was a delight and super informative in helping me make an informed decision on what to do with my ground floor. He answered all my questions and concerns effectively and patiently. Cesar is a great asset to Basement Authority‘s of WV. Highly recommend it. I now feel confident that my ground floor will be eliminated of me having to empty three dehumidifiers on a regular daily basis. What a relief!
- 5/
- 5/
- 5/
- 5/
- 5/
Michael C was very knowledgeable and we feel confident entrusting our home to them.
Michael C was very knowledgeable and we feel confident entrusting our home to them.
- 5/
- 5/
- 5/
- 5/
- 5/
Bill Burgette was a great help and excellent at explaining not only what the problem is, but also what he could do to fix it, and was super …
Bill Burgette was a great help and excellent at explaining not only what the problem is, but also what he could do to fix it, and was super willing to work with us on pricing as well. Highly recommend!
- 5/
- 5/
- 5/
- 5/
- 5/
Great crew,great guys,Gary,Trent,Dustin and Jordan worked so hard under my house,big job…so professional and such a relief not to worry…
Great crew,great guys,Gary,Trent,Dustin and Jordan worked so hard under my house,big job…so professional and such a relief not to worry about my crawl space…love it
- 5/
- 5/
- 5/
- 5/
- 5/
Very informative, took the ti e to explain all the problems. Appreciate ed
Very informative, took the ti e to explain all the problems. Appreciate ed
- 5/
- 5/
- 5/
- 5/
- 5/
Logan,mitheal, JT, Ralph, and Joe. Worked very well together. Professional group. Job well done.
Logan,mitheal, JT, Ralph, and Joe. Worked very well together. Professional group. Job well done.
- 5/
- 5/
- 5/
- 5/
- 5/
super friendly, knowledgable and understood my situation… thanks Mike and appreciate you
super friendly, knowledgable and understood my situation… thanks Mike and appreciate you
- 5/
- 5/
- 5/
- 5/
- 5/
Michael Cornecelli was extremely knowledgeable and informative and guided me through the process during his initial inspection.
Michael Cornecelli was extremely knowledgeable and informative and guided me through the process during his initial inspection.
- 5/
- 5/
- 5/
- 5/
- 5/
Caesar Goodman was extremely helpful. He took his time to explain every option after a very thorough inspection of the areas in question. …
Caesar Goodman was extremely helpful. He took his time to explain every option after a very thorough inspection of the areas in question. I would recommend Caesar and his company to anyone.
- 5/
- 5/
- 5/
- 5/
- 5/
Bill Burgette very nice and knowledgeable on repairs and explained the problems and solutions very well.
Bill Burgette very nice and knowledgeable on repairs and explained the problems and solutions very well.
- 5/
- 5/
- 5/
- 5/
- 5/
Our initial sidewalk lifting & repair was was not what we expected, however the company sent another crew that did an exceptional job! They …
Our initial sidewalk lifting & repair was was not what we expected, however the company sent another crew that did an exceptional job! They were professional, knowledgeable and went above & beyond in their effort to improve the initial repair. The completed job was very good and we appreciate the company standing by their claim to meet customer expectations. The workers Patrick & Raphael not only did an outstanding job, they were also meticulous in the clean-up. They truly exhibit a positive customer service attitude for which we were very grateful!
- 5/
- 5/
- 5/
- 5/
- 5/
We had Caesar Goodman as our technician today. He was on time , professional and knowledgeable . I would certainly recommend this company…
We had Caesar Goodman as our technician today. He was on time , professional and knowledgeable . I would certainly recommend this company especially for foundation inquiries.
- 5/
- 5/
- 5/
- 5/
- 5/
Brandon reviewed the needs at my home and provided the estimate. He was extremely professional and knowledgeable. He took time to answer…
Brandon reviewed the needs at my home and provided the estimate. He was extremely professional and knowledgeable. He took time to answer all my questions in detail. Cody was the foreman of the job on site and I was very pleased with his work. His crew of Mason and Noah worked for several days, always updating me with information and never hesitated to answer my questions and explain things in detail. Very professional crew and treated my home and property with great respect. I am very glad I chose Basement Authority of WV! I will remain a customer due to this experience.
- 5/
- 5/
- 5/
- 5/
- 5/
The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all…
The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all that he looked at all that he saw and what needed to be done and made suggestions and it happened very quickly and within 2 to 3 weeks after Gary was here, we had workers working to put in the complete system. We had a total of five different guys that worked on doing the insulation and encapsulation of the crawlspace. Jason, Travis, Wyatt, Cody and Michael were the guys that we had working on our crawlspace and the first day went super good. Jason gave us updates even if they were leaving just to go get some thing. They always told us that they were going out and they would be back in an hour or whatever the case might be, but they tried their best to keep us informed on how the job was going. They actually thought that they could get through in a day it did not happen but we finally got completed on the fourth day few different things happen but overall as far as a review, I think the guys did really well working in the crawlspace in the water in the muck Ron and Sharon W.
- 5/
- 5/
- 5/
- 5/
- 5/
Every member of this team was excellent. Kevin Watkins 10 Jaden Arbaugh 10 Hunter Margus 10 Mike the Boss 10 Brandon the estimator. 10…
Every member of this team was excellent. Kevin Watkins 10 Jaden Arbaugh 10 Hunter Margus 10 Mike the Boss 10 Brandon the estimator. 10 Quality 10 Communication 10 Price. Fair for amount of work.
- 5/
- 5/
- 5/
- 5/
- 5/
Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.
Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.
- 5/
- 5/
- 5/
- 5/
- 5/
Bill Brigette was great at getting us the help we needed to repair our home. Would highly recommend. A+
Bill Brigette was great at getting us the help we needed to repair our home. Would highly recommend. A+
- 5/
- 5/
- 5/
- 5/
- 5/
I had a very pleasant experience with Caesar of Basement Authority. He was very kind and professional, had a well put together presentation …
I had a very pleasant experience with Caesar of Basement Authority. He was very kind and professional, had a well put together presentation on what repairs were recommended, why and how they would address these concerns. I would highly recommend you consider using this company.
- 5/
- 5/
- 5/
- 5/
- 5/
THANKS FOR THE HARD WROK OF BRAD, BRUCE, CHRIS,AND NATHAN OUR BASEMENT IS DRY, THANKYOU SO MUCH
THANKS FOR THE HARD WROK OF BRAD, BRUCE, CHRIS,AND NATHAN OUR BASEMENT IS DRY, THANKYOU SO MUCH
- 5/
- 5/
- 5/
- 5/
- 5/
Gary came out and completed a thorough inspection of the property. Very professional
Gary came out and completed a thorough inspection of the property. Very professional
- 5/
- 5/
- 5/
- 5/
- 5/
Gary van bibber inspected and offered a solution to my sinking concrete pad. He was on time, very professional and knowledgeable. I…
Gary van bibber inspected and offered a solution to my sinking concrete pad. He was on time, very professional and knowledgeable. I signed the contract and he made sure everything was done according to plan. Also excellent work crew. Foreman Patrick does good work. Ritchie stayed in contact help immensely.
