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Reviews from Real Customers
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The guys, Kevic Watkin, Hunter ManGus and Dalton Stevenson did a great job of installing a sump pump and drain for my basement. I would…
The guys, Kevic Watkin, Hunter ManGus and Dalton Stevenson did a great job of installing a sump pump and drain for my basement. I would give their effort a 10. Thanks Lucy Scott.
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excellent service and advice
excellent service and advice
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Bill Burgette was a life saver for our basement challenge of water slowly violating the basement. He was very professional, informative and …
Bill Burgette was a life saver for our basement challenge of water slowly violating the basement. He was very professional, informative and thorough. The cost of the project was made easier with the affordable financing. I highly recommend Basement Authority of WV.
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Bill Burgette was very knowledgeable and helpful. He was friendly and knows what he is talking about. Highly recommended!!!
Bill Burgette was very knowledgeable and helpful. He was friendly and knows what he is talking about. Highly recommended!!!
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Excellent technician who really cares about his workmanship and company! Great company representative👍
Excellent technician who really cares about his workmanship and company! Great company representative👍
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Bill Burgette came to inspect and quote a job for our issues and was very thorough and detailed with inspection and laid out a plan for us…
Bill Burgette came to inspect and quote a job for our issues and was very thorough and detailed with inspection and laid out a plan for us to fix the issues that was understandable and customizable for our financial situation. It was a very good experience overall.
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William B. was our punctual representative. He gave us reminds as the date approached and was delightful to speak with when communicating. …
William B. was our punctual representative. He gave us reminds as the date approached and was delightful to speak with when communicating. He gave our newer built home a thorough inspection and provided a detailed solution.
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We had Michael C. Visit us. He was very knowledgeable about the services offered. And kept everything in plain English so we could…
We had Michael C. Visit us. He was very knowledgeable about the services offered. And kept everything in plain English so we could understand what was needed. Stay tuned for a follow up once the job has been completed!
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I'd give so many more stars if I possibly could! We were so very pleased with the entire Rescon Basement Solutions experience. Bob came to…
I'd give so many more stars if I possibly could! We were so very pleased with the entire Rescon Basement Solutions experience. Bob came to our house and assessed our basement/bulkhead wall issues. We were involved in any decisions and were given a very honest, complete quote and a scheduled date for the work to be done. Unfortunately, before the scheduled date, we had a very heavy rain and water poured into our basement. Bob from Rescon gave us advice on how to handle that and Alexa was able to move the work date up to help us out of a big jam. Patrick, Jake and Tim arrived promptly to get the work started. They were very professional and explained absolutely everything they were going to be doing. They set up plastic tarps to keep the rest of our basement clean and did a fantastic job. When they completed the work, they went over all of the new equipment and explained everything to us. We were happy with every part of this project. Cannot recommend Rescon enough!!!!
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Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my…
Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my options in easy to understand terms. He described the process they would use to resolve my problem. He was very proficient in showing me online the process, costs, and available financial options. Very impressive.
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I meet with Mike C. to obtain a quote to address water leakage into the basement from rain and foundation issues caused by years of water…
I meet with Mike C. to obtain a quote to address water leakage into the basement from rain and foundation issues caused by years of water inundation. Also, to get a quote to seal up the crawl space. (The house has a half-basement.) He arrived early in a clean company vehicle and in uniform. Very pleasant, knowledgeable, professional and down-to-earth. His inspection of the areas of concern took some time because he was so very thorough. Once completed with the inspection, he presented various options, and we discussed each option. Seems his concern was more about what was best for my situation rather than profit. I really appreciated that. I predict the construction phase will be very good; based upon the interaction with Mike C.
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The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures…
The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures and the problem areas
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We had our crawl space encapsulated, and the before and after photos are impressive. Carrie was our inspector. She gave us the best…
We had our crawl space encapsulated, and the before and after photos are impressive. Carrie was our inspector. She gave us the best information on what was needed to get our house fixed. We are getting ready to have some work done on the main beam and joists under the house.
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Eric Reeder was very informative and great to work with. Pleasure to do business with .
Eric Reeder was very informative and great to work with. Pleasure to do business with .
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Bill Burgette did a great job! He was on-time, professional, honest, and has integrity. He was wonderful with his assessment and quote.
Bill Burgette did a great job! He was on-time, professional, honest, and has integrity. He was wonderful with his assessment and quote.
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The experience was great. I felt very informed about the process. My need was timely, and they were able to accommodate.
The experience was great. I felt very informed about the process. My need was timely, and they were able to accommodate.
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Michael provided an outstanding customer experience and excellent service. He was professional, knowledgeable and courteous. He also took…
Michael provided an outstanding customer experience and excellent service. He was professional, knowledgeable and courteous. He also took the time to answer my questions and offered suggestions for future enhancements. He truly went above and beyond!
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We recently had our crawlspace encapsulated, and Basement Authority of WV were great to work with. Carrie did our inspection and was…
We recently had our crawlspace encapsulated, and Basement Authority of WV were great to work with. Carrie did our inspection and was thorough and communicative. Trenton, Jordan, and Joey completed our project quickly. They were professional, prompt, and efficient. They even came back the next day to address an issue with the custom door. I was impressed by their communication and the way they cleaned up after each day’s work. I would highly recommend all of these folks.
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Bill Burgette was amazing! He was so thorough, knowledgeable, and kind. I'm looking forward to working with Basement Authority of West…
Bill Burgette was amazing! He was so thorough, knowledgeable, and kind. I'm looking forward to working with Basement Authority of West Virginia!
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Ceasar Goodman is the friendliest and most professional Tech we've had out at our home. Really appreciate that he close the gate so the…
Ceasar Goodman is the friendliest and most professional Tech we've had out at our home. Really appreciate that he close the gate so the pups didn't run off
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Michael, Ralph, Cody, and Noah with Basement Authority of WV did a great job on the second project I’ve completed with them in the past 60…
Michael, Ralph, Cody, and Noah with Basement Authority of WV did a great job on the second project I’ve completed with them in the past 60 days. Punctual and go above and beyond in exceeding my expectations.
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The team – Patrick, Steve, Jake and Josh were efficient and did a great job.
The team – Patrick, Steve, Jake and Josh were efficient and did a great job.
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Shannon was excellent. Did a wonderful job with the inspection and pointed out some major issues that were previously unnoticed by everyone …
Shannon was excellent. Did a wonderful job with the inspection and pointed out some major issues that were previously unnoticed by everyone else. He was professional and courteous.. We honestly just had a good time hanging out with him.. would highly encourage everyone to give this company a try and if you get Shannon, it’s your lucky day
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We are returning customers because of their great communication, amazing employees, and 5 star service!
We are returning customers because of their great communication, amazing employees, and 5 star service!
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Eric Reeder was very helpful and professional. He explained the problems he found and the solutions thoroughly and in terms which were…
Eric Reeder was very helpful and professional. He explained the problems he found and the solutions thoroughly and in terms which were easily understood.
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I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me …
I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me to have my son in law listen to our conversation so he could ask any questions that were of concern to him.I can foresee doing business with Basement Authority in the near future!SincerelyJean McCorkle
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Every member of this team was excellent. Kevin Watkins 10 Jaden Arbaugh 10 Hunter Margus 10 Mike the Boss 10 Brandon the estimator. 10…
Every member of this team was excellent. Kevin Watkins 10 Jaden Arbaugh 10 Hunter Margus 10 Mike the Boss 10 Brandon the estimator. 10 Quality 10 Communication 10 Price. Fair for amount of work.
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Bill Burgette , Bill was kind ,and very professional . He was truly a blessing need more employees like him. Thank you
Bill Burgette , Bill was kind ,and very professional . He was truly a blessing need more employees like him. Thank you
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Bill Burgette was very knowledgeable and helpful. Looking forward to working through this process with him.
Bill Burgette was very knowledgeable and helpful. Looking forward to working through this process with him.
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Bill Burgette was a great help and excellent at explaining not only what the problem is, but also what he could do to fix it, and was super …
Bill Burgette was a great help and excellent at explaining not only what the problem is, but also what he could do to fix it, and was super willing to work with us on pricing as well. Highly recommend!
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Cody F, Mason M, Noah M, Chris A all did a wonderful job. They were professional, kind and made sure the job was complete and we were very…
Cody F, Mason M, Noah M, Chris A all did a wonderful job. They were professional, kind and made sure the job was complete and we were very satisfied.
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David and Josh came to install a radon air mitigation system and seal some slab cracks. They both did great, clean work and were…
David and Josh came to install a radon air mitigation system and seal some slab cracks. They both did great, clean work and were professional throughout the project
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Was very nice and explain things well.
Was very nice and explain things well.
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Mike C was completely awesome and professional. The transaction went much smoother than anticipated and cost was was SOOOO much less than…
Mike C was completely awesome and professional. The transaction went much smoother than anticipated and cost was was SOOOO much less than expected!!! Call Mike, you will not regret it!
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Bill Burgette very nice and knowledgeable on repairs and explained the problems and solutions very well.
Bill Burgette very nice and knowledgeable on repairs and explained the problems and solutions very well.
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Bill Burgette came by and was very knowledgeable with identifying the problem and proposing a solution! He shared videos to help understand …
Bill Burgette came by and was very knowledgeable with identifying the problem and proposing a solution! He shared videos to help understand the root cause of the problem and how to help remediate it.
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I had a very pleasant experience with Caesar of Basement Authority. He was very kind and professional, had a well put together presentation …
I had a very pleasant experience with Caesar of Basement Authority. He was very kind and professional, had a well put together presentation on what repairs were recommended, why and how they would address these concerns. I would highly recommend you consider using this company.
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Aden, Xavier, and Brett were the crew that actually completed the work at my house. They were kind, timely, and cleaned up the workspace…
Aden, Xavier, and Brett were the crew that actually completed the work at my house. They were kind, timely, and cleaned up the workspace well once finished. They job was challenging, but they were able to complete it in two days.
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Gary came out and completed a masterful inspection. Very professional.
Gary came out and completed a masterful inspection. Very professional.
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Gary was super friendly and helpful!
Gary was super friendly and helpful!
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Aden and Xavier were fantastic. This young man, Aden really knows what he is doing and is very thorough in his assessment. Aden and Xavier…
Aden and Xavier were fantastic. This young man, Aden really knows what he is doing and is very thorough in his assessment. Aden and Xavier need to be commended for their work. I would recommend this team to anybody.
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Aden, Xavier, and Stephen are fine young men who done a really great job on the crawl space for our home. I have the greatest belief that…
Aden, Xavier, and Stephen are fine young men who done a really great job on the crawl space for our home. I have the greatest belief that these men will really do the job at the best of their ability. I even let them use my truck so they would not have to drive these mountains in the company very large truck. If you want a good job done request these young men. Proud of them.
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We just had an inspection from BAWV. Caesar Goodman was on time for our appointment. He listened to our concerns and did the inspection…
We just had an inspection from BAWV. Caesar Goodman was on time for our appointment. He listened to our concerns and did the inspection right away. He went over the proposal to fix our problem step by step. We were impressed with his knowledge and the time he spent answering our questions. I would recommend him and BAWV without hesitation.
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Brandon reviewed the needs at my home and provided the estimate. He was extremely professional and knowledgeable. He took time to answer…
Brandon reviewed the needs at my home and provided the estimate. He was extremely professional and knowledgeable. He took time to answer all my questions in detail. Cody was the foreman of the job on site and I was very pleased with his work. His crew of Mason and Noah worked for several days, always updating me with information and never hesitated to answer my questions and explain things in detail. Very professional crew and treated my home and property with great respect. I am very glad I chose Basement Authority of WV! I will remain a customer due to this experience.
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The service I requested was very good and what I was told it was going to be. The quality was also very good. The value met expectations. …
The service I requested was very good and what I was told it was going to be. The quality was also very good. The value met expectations. The workers were very familiar with the job at hand and were very skilled. I want to thank Logan and Dustin for their diligence in getting the job done.
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Bill Burgette helped me to understand insulation options for my crawl space and why some is better than others. Thank you.
Bill Burgette helped me to understand insulation options for my crawl space and why some is better than others. Thank you.
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I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing…
I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing commercials and ads all over the place. I read reviews and watched multiple videos of the work they did. I contacted them through the website for an estimate. They sent Mike Cornecelli to do my estimate. Mike was very open and honest about what I needed and what he could do to help me. I can imagine there is a more knowledgeable person out there because he did a very thorough inspection and took pics and measurements. He made a plan on his laptop and showed me exactly what was going to happen and scheduled my appointment for installation. I needed wall supports, a gutter system and vapor barrier to fix the issues going on. My original date of install was moved up 3 weeks, which I am really grateful for. I had good communication throughout the whole process and the men worked every day until it was completed. I have zero complaints and highly recommend everyone use Basement Authority to fix your basement issues. I have learned so much about why leaks happen and how to correct them. Every man on the job was extremely polite and quick to answer any questions I had. They also offer a lifetime guarantee for the life of the home and yearly inspections to ensure everything is working properly. Contact Mike C and your problems will be fixed correctly and quickly. Well done guys!!! I'm more than thrilled with the work and the outcome from beginning to end!!!!
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super friendly, knowledgable and understood my situation… thanks Mike and appreciate you
super friendly, knowledgable and understood my situation… thanks Mike and appreciate you
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I had a great experience with Basement Authority of WV with my floor stabilization project. Cody, Noah, and Michael were excellent. They…
I had a great experience with Basement Authority of WV with my floor stabilization project. Cody, Noah, and Michael were excellent. They contacted me to let me know when they would arrive and they completed the work quickly. I would totally recommend them.
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Our experience with BA of WV was excellent. The contractor and project manager were thorough with the projections, planning and execution….
Our experience with BA of WV was excellent. The contractor and project manager were thorough with the projections, planning and execution. We felt supported and heard throughout the duration of the process. We were pleased with all of the people who worked on our property—they were helpful, respectful and clean. Our foreman and his crew (Cody, Josh and Zae) did quality work from start to finish. We are extremely happy.
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Caesar Goodman was extremely helpful. He took his time to explain every option after a very thorough inspection of the areas in question. …
Caesar Goodman was extremely helpful. He took his time to explain every option after a very thorough inspection of the areas in question. I would recommend Caesar and his company to anyone.
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Eric Reeder came to my home on the agreed upon date and time. He was patient and extremely knowledgeable about my basement water issue. He…
Eric Reeder came to my home on the agreed upon date and time. He was patient and extremely knowledgeable about my basement water issue. He listened and took my personal situation into consideration while answering my questions. He made me totally comfortable with the entire experience. I will not be calling for more estimates, I feel he did a great job and I’m happy with the solution he came up with.
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Joe repaired two long cracks in the foundation of our house. He showed up at the scheduled time, explained everything that he was going…
Joe repaired two long cracks in the foundation of our house. He showed up at the scheduled time, explained everything that he was going to do and finished the job in the expected timeframe.
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The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all…
The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all that he looked at all that he saw and what needed to be done and made suggestions and it happened very quickly and within 2 to 3 weeks after Gary was here, we had workers working to put in the complete system. We had a total of five different guys that worked on doing the insulation and encapsulation of the crawlspace. Jason, Travis, Wyatt, Cody and Michael were the guys that we had working on our crawlspace and the first day went super good. Jason gave us updates even if they were leaving just to go get some thing. They always told us that they were going out and they would be back in an hour or whatever the case might be, but they tried their best to keep us informed on how the job was going. They actually thought that they could get through in a day it did not happen but we finally got completed on the fourth day few different things happen but overall as far as a review, I think the guys did really well working in the crawlspace in the water in the muck Ron and Sharon W.
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Ryan came out today to service our existing system. He was very knowledgeable, friendly, and got the job done in a timely manner! We…
Ryan came out today to service our existing system. He was very knowledgeable, friendly, and got the job done in a timely manner! We would highly recommend Basement Authority for any basement issue!
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The whole process from obtaining a quote to sealing a basement crack went perfectly. All who participated in quoting and repairing were…
The whole process from obtaining a quote to sealing a basement crack went perfectly. All who participated in quoting and repairing were professional, punctual, and friendly. I would use again and highly recommend. Thank you Rescon!
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Logan,mitheal, JT, Ralph, and Joe. Worked very well together. Professional group. Job well done.
Logan,mitheal, JT, Ralph, and Joe. Worked very well together. Professional group. Job well done.
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Bill Burgette was awesome at our family’s home. We thought it was a lost cause, but now there’s hope. Thanks, Basement Authority.
Bill Burgette was awesome at our family’s home. We thought it was a lost cause, but now there’s hope. Thanks, Basement Authority.
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We had Caesar Goodman as our technician today. He was on time , professional and knowledgeable . I would certainly recommend this company…
We had Caesar Goodman as our technician today. He was on time , professional and knowledgeable . I would certainly recommend this company especially for foundation inquiries.
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Basement Authority did a great job with our foundation repair! Carrie Cook, our inspector, was AMAZING!! She explained every detail of our…
Basement Authority did a great job with our foundation repair! Carrie Cook, our inspector, was AMAZING!! She explained every detail of our job and answered every question we had. She was fantastic to work with! Thank you Carrie and Basement Authority and Robbie, the Foreman on our job, who is AMAZING too!!
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Eric Reeder was professional and efficient in his presentation and estimates. I was left with a very satisfied and comfortable feeling for…
Eric Reeder was professional and efficient in his presentation and estimates. I was left with a very satisfied and comfortable feeling for the work to be performed. Very knowledgeable in his field.
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Cody, Mason, and Noah did a fantastic and ut most professional job on leveling the backside of my house. I really appreciate how…
Cody, Mason, and Noah did a fantastic and ut most professional job on leveling the backside of my house. I really appreciate how informative and prompt to get the job done and correctly at that. I would most definitely recommend these guys to do the work that needs done.
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Bill Burgette was very thorough and knowledgeable with the process
Bill Burgette was very thorough and knowledgeable with the process
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Eric Reeder was a wonderful help figuring out how to save our home from further settling. He answered all our questions completely and in…
Eric Reeder was a wonderful help figuring out how to save our home from further settling. He answered all our questions completely and in an understandable manner. He did not rush through any part of the process.
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Bill Burgette was very helpful and we're looking forward to the work.
Bill Burgette was very helpful and we're looking forward to the work.
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THANKS FOR THE HARD WROK OF BRAD, BRUCE, CHRIS,AND NATHAN OUR BASEMENT IS DRY, THANKYOU SO MUCH
THANKS FOR THE HARD WROK OF BRAD, BRUCE, CHRIS,AND NATHAN OUR BASEMENT IS DRY, THANKYOU SO MUCH
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Gary came out and completed a thorough inspection of the property. Very professional
Gary came out and completed a thorough inspection of the property. Very professional
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They were timely and communicated well. They finished the job in a day and worked extremely hard. My team of Aden, Brett and Xavier were…
They were timely and communicated well. They finished the job in a day and worked extremely hard. My team of Aden, Brett and Xavier were great. First class!
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Foundation Lifting and floor leveling.
Foundation Lifting and floor leveling.
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Bill Brigette was great at getting us the help we needed to repair our home. Would highly recommend. A+
Bill Brigette was great at getting us the help we needed to repair our home. Would highly recommend. A+
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Michael C was very knowledgeable and we feel confident entrusting our home to them.
Michael C was very knowledgeable and we feel confident entrusting our home to them.
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Eric Reeder came to give us an estimate and we signed the contract while he was there to have the work done. He was so nice and…
Eric Reeder came to give us an estimate and we signed the contract while he was there to have the work done. He was so nice and knowledgeable and gave us a price we were very happy to accept. I would recommend him and Basement Authority to anyone with basement/water problems. Didn’t need another estimate. Thank you Eric!
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Our initial sidewalk lifting & repair was was not what we expected, however the company sent another crew that did an exceptional job! They …
Our initial sidewalk lifting & repair was was not what we expected, however the company sent another crew that did an exceptional job! They were professional, knowledgeable and went above & beyond in their effort to improve the initial repair. The completed job was very good and we appreciate the company standing by their claim to meet customer expectations. The workers Patrick & Raphael not only did an outstanding job, they were also meticulous in the clean-up. They truly exhibit a positive customer service attitude for which we were very grateful!
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Great crew,great guys,Gary,Trent,Dustin and Jordan worked so hard under my house,big job…so professional and such a relief not to worry…
Great crew,great guys,Gary,Trent,Dustin and Jordan worked so hard under my house,big job…so professional and such a relief not to worry about my crawl space…love it
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Amazing salesman Michael and the crew that did the work worked more than 12 hours to get our job finished. A group of fine young men! Our…
Amazing salesman Michael and the crew that did the work worked more than 12 hours to get our job finished. A group of fine young men! Our foreman was Aiden, his crew were amazing!!
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Bill Burgette completed an inspection of our home and crawl space and we’re thankful for his advice.
Bill Burgette completed an inspection of our home and crawl space and we’re thankful for his advice.
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the man michael corneclli was very informative and helpful, took his time with no pressure. i enjoyed the whole process
the man michael corneclli was very informative and helpful, took his time with no pressure. i enjoyed the whole process
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Had my basement window well replaced by Bix after it started to cave in and fill with water after a storm. They were quick to come out and…
Had my basement window well replaced by Bix after it started to cave in and fill with water after a storm. They were quick to come out and price it and got me scheduled quick as well. They came out on time and got the work done in a timely manner. The workers were friendly and professional. After a few rains they did a great job of coming back out and smoothing out the fill dirt and reseeding. I would definitely use them again.
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Mr Cornecelli was very helpful in explaining the process and answered all of my questions. He was very understanding of all of my concerns, …
Mr Cornecelli was very helpful in explaining the process and answered all of my questions. He was very understanding of all of my concerns, and I would recommend your company.
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Thanks to the crew that leveled my foundation and center beam on our floor. They were very informative what it need and explained how they…
Thanks to the crew that leveled my foundation and center beam on our floor. They were very informative what it need and explained how they were going to repair it.Thanks to all of them. Mason M, James M ,Nathan M , Travis W, Wyatt S , and Noah M great bunch to be around,thanks for such great work!!! John G
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Caesar Goodman was a delight and super informative in helping me make an informed decision on what to do with my ground floor. He answered…
Caesar Goodman was a delight and super informative in helping me make an informed decision on what to do with my ground floor. He answered all my questions and concerns effectively and patiently. Cesar is a great asset to Basement Authority‘s of WV. Highly recommend it. I now feel confident that my ground floor will be eliminated of me having to empty three dehumidifiers on a regular daily basis. What a relief!
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Eric Reeder , very thorough with inspection. Showed me a video explaining what needs to be done, created a graph of all the work they’re…
Eric Reeder , very thorough with inspection. Showed me a video explaining what needs to be done, created a graph of all the work they’re doing on the spot. Set us up with a payment all in less than a hour. My kind of service
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The crew was very professional ; Aden Xavier and Chris . I shall recommend them to all my friends!
The crew was very professional ; Aden Xavier and Chris . I shall recommend them to all my friends!
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Mike was awesome! He did a thorough inspection and provided the best option for our budget ensuring we got the most value for our dollar….
Mike was awesome! He did a thorough inspection and provided the best option for our budget ensuring we got the most value for our dollar. I'm looking forward to the project being completed and hopefully seeing Mike again.
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Eric Reeder was helpful and informative.
Eric Reeder was helpful and informative.
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The company did an outstanding job for us. They arrived on time. They worked without any complications or complaints.We are very pleased…
The company did an outstanding job for us. They arrived on time. They worked without any complications or complaints.We are very pleased with the completed job . Susan D
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Michael, Jacob, and Chris did a great job. The workers were polite and worked quickly and neatly. They were prompt and met the deadline. …
Michael, Jacob, and Chris did a great job. The workers were polite and worked quickly and neatly. They were prompt and met the deadline. I would recommend them to you as I am satisfied with the job done. March 2025
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Trenton, Elijah, Tristen and Jordan did a superior job lifting the foundation. I was impressed by their knowledge and professionalism. I…
Trenton, Elijah, Tristen and Jordan did a superior job lifting the foundation. I was impressed by their knowledge and professionalism. I would highly recommend to anyone their service.
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Doug was great. Came within the two hour window I was quoted at price was the exact same amount as I was told. I had a few concerns about…
Doug was great. Came within the two hour window I was quoted at price was the exact same amount as I was told. I had a few concerns about the drain in my yard being a little clocked out turned out. It was Pine Yneedles, but Doug went the extra mile cleaned it out for me. Highly recommend giving them A call if you have any issues or looking to get a sump pump or basement drainage system.
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Bill Burgette was great in getting us the help we needed to repair our home. We have full confidence that Basement Authority will take good …
Bill Burgette was great in getting us the help we needed to repair our home. We have full confidence that Basement Authority will take good care of us.
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Michael Burgess, inspector, came to my house, and gave me an estimate on a new foundation drain. He stayed in contact with me from the…
Michael Burgess, inspector, came to my house, and gave me an estimate on a new foundation drain. He stayed in contact with me from the start of the job until it was finished. He is a very kind person. I want to thank David & Robbie and the other workers that installed my drain and worked on my property. They did a great job! I also want to thank Courtney & Jeff. I highly recommend Basement Authority!
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After weeks of communicating with Brandon via telephone, weather finally cooperated for us to meet and to discuss our project…
After weeks of communicating with Brandon via telephone, weather finally cooperated for us to meet and to discuss our project need. Basement authority could not have a more friendly, cooperative and professional front man. His patience in adjusting and rescheduling appointments due to inclement weather was bar none. We are a hard sale customer, and Brandon met the challenge with ease. His expertise was evident, and his attention to site detail was beyond expectations. He readily answered all questions, and thoroughly explained the onsite process. Attention Management: Brandon should be considered a gem to your organization. He is indeed a great representative for you! We signed on the dotted line and very much look forward to working with him. Thanks much, Brandon!
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The crew were cordial and the foreman weny out of his way to check things out and explain what was going on. Robby was great. The only…
The crew were cordial and the foreman weny out of his way to check things out and explain what was going on. Robby was great. The only thing they forgot to do was install the panel to get into the crawl space. Otherwise they cleaned up everything and i was satisfied with the results.
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Michael Cornecelli was extremely knowledgeable and informative and guided me through the process during his initial inspection.
Michael Cornecelli was extremely knowledgeable and informative and guided me through the process during his initial inspection.
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Dealt with Eric Reeder on my foundation problem today. He gave amazing customer service and made me feel confident about my homes future.
Dealt with Eric Reeder on my foundation problem today. He gave amazing customer service and made me feel confident about my homes future.
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Good guy worked me through everything couldn’t have asked for a nicer guy
Good guy worked me through everything couldn’t have asked for a nicer guy
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Michael McCallister – Did a fabulous job on our job (front Sidewalk and walkway at our Building). He answered my questions and was very…
Michael McCallister – Did a fabulous job on our job (front Sidewalk and walkway at our Building). He answered my questions and was very nice. Highly recommend him to do your job your walkway.
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Gary van bibber inspected and offered a solution to my sinking concrete pad. He was on time, very professional and knowledgeable. I…
Gary van bibber inspected and offered a solution to my sinking concrete pad. He was on time, very professional and knowledgeable. I signed the contract and he made sure everything was done according to plan. Also excellent work crew. Foreman Patrick does good work. Ritchie stayed in contact help immensely.
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Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.
Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.
