Ireland, WV

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Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.

Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.

Ruth Rees

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I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing…

I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing commercials and ads all over the place. I read reviews and watched multiple videos of the work they did. I contacted them through the website for an estimate. They sent Mike Cornecelli to do my estimate. Mike was very open and honest about what I needed and what he could do to help me. I can imagine there is a more knowledgeable person out there because he did a very thorough inspection and took pics and measurements. He made a plan on his laptop and showed me exactly what was going to happen and scheduled my appointment for installation. I needed wall supports, a gutter system and vapor barrier to fix the issues going on. My original date of install was moved up 3 weeks, which I am really grateful for. I had good communication throughout the whole process and the men worked every day until it was completed. I have zero complaints and highly recommend everyone use Basement Authority to fix your basement issues. I have learned so much about why leaks happen and how to correct them. Every man on the job was extremely polite and quick to answer any questions I had. They also offer a lifetime guarantee for the life of the home and yearly inspections to ensure everything is working properly. Contact Mike C and your problems will be fixed correctly and quickly. Well done guys!!! I'm more than thrilled with the work and the outcome from beginning to end!!!!

Angela Snider

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Foundation Lifting and floor leveling.

Foundation Lifting and floor leveling.

Daryl Lambert

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Jacob Frazier came to see the situation & explained in a way I could understand what the crew would do. He is very knowledgeable, friendly…

Jacob Frazier came to see the situation & explained in a way I could understand what the crew would do. He is very knowledgeable, friendly & answered any questions. He also walked me through the contract online via email & we are now just waiting for a date for the job to be done. I feel that if I have any questions or need anything else, I can call him for information or an explanation.

Kim Kiefer

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Bill Burgette provided excellent service to us. I really appreciate his time and effort he spent with us explaining everything.

Bill Burgette provided excellent service to us. I really appreciate his time and effort he spent with us explaining everything.

Jessica

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Tim Pratt explained everything and was honest and upfront with the cost and completion.

Tim Pratt explained everything and was honest and upfront with the cost and completion.

Brooks Espy

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We had Michael C. Visit us. He was very knowledgeable about the services offered. And kept everything in plain English so we could…

We had Michael C. Visit us. He was very knowledgeable about the services offered. And kept everything in plain English so we could understand what was needed. Stay tuned for a follow up once the job has been completed!

Bonita Yancy

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Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my…

Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my options in easy to understand terms. He described the process they would use to resolve my problem. He was very proficient in showing me online the process, costs, and available financial options. Very impressive.

Patty Clay

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Bill Burgette, was fantastic, went through every detail of the project, and gave us clear and precise information with pictures, and…

Bill Burgette, was fantastic, went through every detail of the project, and gave us clear and precise information with pictures, and drawings to show how everything was going to happen.

Gabriel Greenway

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Tim Pratt was very professional in his presentation. Having quite a bit of work to be done, he explained everything so that I understood…

Tim Pratt was very professional in his presentation. Having quite a bit of work to be done, he explained everything so that I understood and was able to feel comfortable to give him the go ahead in doing the work. Thank you Tim.

Elizabeth DeFelice-Rogers

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Bill Burgette was very knowledgeable and helpful. Looking forward to working through this process with him.

Bill Burgette was very knowledgeable and helpful. Looking forward to working through this process with him.

Heather Sampson

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Aden, Xavier and jaeden did a great job!

Aden, Xavier and jaeden did a great job!

Karen walker

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Gary came out and completed a masterful inspection. Very professional.

Gary came out and completed a masterful inspection. Very professional.

Robert McMillan

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Cameron Colton Ethan great job

Cameron Colton Ethan great job

Ernie Johnston

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The experience was great. I felt very informed about the process. My need was timely, and they were able to accommodate.

The experience was great. I felt very informed about the process. My need was timely, and they were able to accommodate.

Kendra Reveal

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The whole process from obtaining a quote to sealing a basement crack went perfectly. All who participated in quoting and repairing were…

The whole process from obtaining a quote to sealing a basement crack went perfectly. All who participated in quoting and repairing were professional, punctual, and friendly. I would use again and highly recommend. Thank you Rescon!

Marisa Westlin

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Was very nice and explain things well.

Was very nice and explain things well.

Stephanie Houdek

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Eric Reeder came to my home on the agreed upon date and time. He was patient and extremely knowledgeable about my basement water issue. He…

Eric Reeder came to my home on the agreed upon date and time. He was patient and extremely knowledgeable about my basement water issue. He listened and took my personal situation into consideration while answering my questions. He made me totally comfortable with the entire experience. I will not be calling for more estimates, I feel he did a great job and I’m happy with the solution he came up with.

Terri Humphreys

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Tim Pratt very knowledge and informative excellent job with explaining everything

Tim Pratt very knowledge and informative excellent job with explaining everything

Frank O

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Eric Reeder was very friendly, knew what he was looking for far as problems that I had with my house. I would recommend him for helping…

Eric Reeder was very friendly, knew what he was looking for far as problems that I had with my house. I would recommend him for helping other clients thank you.

Nichole Randolph

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