Culloden, WV

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We have not scheduled the job yet, but Tyler Woody performed our inspection yesterday. He was very knowledgeable and friendly. He made…

We have not scheduled the job yet, but Tyler Woody performed our inspection yesterday. He was very knowledgeable and friendly. He made sure all our questions were answered. He took pictures of the crawl space to show us the problems, what things could become problematic in the future, and even what looked good. I would definitely recommend Tyler to perform inspections in anyone's home.

Libby Pollack

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Aden, Jaeden, and Xavier did a great job. Very professional.

Aden, Jaeden, and Xavier did a great job. Very professional.

Laura Brooks

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I had a very pleasant experience with Caesar of Basement Authority. He was very kind and professional, had a well put together presentation …

I had a very pleasant experience with Caesar of Basement Authority. He was very kind and professional, had a well put together presentation on what repairs were recommended, why and how they would address these concerns. I would highly recommend you consider using this company.

Brandon Jackson

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Cameron and Cj and Ethan were great lol

Cameron and Cj and Ethan were great lol

Autie Miller

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Demetrius Cooper came to my house @ my request. I had some questions after the job was done. He explained how my sump works & answered my …

Demetrius Cooper came to my house @ my request. I had some questions after the job was done. He explained how my sump works & answered my questions. He even went above & beyond & moved my furniture so I can use my fireplace. He has a great sense of humor!

Nancy Kerns

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I meet with Mike C. to obtain a quote to address water leakage into the basement from rain and foundation issues caused by years of water…

I meet with Mike C. to obtain a quote to address water leakage into the basement from rain and foundation issues caused by years of water inundation. Also, to get a quote to seal up the crawl space. (The house has a half-basement.) He arrived early in a clean company vehicle and in uniform. Very pleasant, knowledgeable, professional and down-to-earth. His inspection of the areas of concern took some time because he was so very thorough. Once completed with the inspection, he presented various options, and we discussed each option. Seems his concern was more about what was best for my situation rather than profit. I really appreciated that. I predict the construction phase will be very good; based upon the interaction with Mike C.

Norman Ferrell

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The guys, Kevic Watkin, Hunter ManGus and Dalton Stevenson did a great job of installing a sump pump and drain for my basement. I would…

The guys, Kevic Watkin, Hunter ManGus and Dalton Stevenson did a great job of installing a sump pump and drain for my basement. I would give their effort a 10. Thanks Lucy Scott.

Lucy S.

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Cody, Mason, and Noah did a fantastic and ut most professional job on leveling the backside of my house. I really appreciate how…

Cody, Mason, and Noah did a fantastic and ut most professional job on leveling the backside of my house. I really appreciate how informative and prompt to get the job done and correctly at that. I would most definitely recommend these guys to do the work that needs done.

Rebecca Alexander

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I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing…

I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing commercials and ads all over the place. I read reviews and watched multiple videos of the work they did. I contacted them through the website for an estimate. They sent Mike Cornecelli to do my estimate. Mike was very open and honest about what I needed and what he could do to help me. I can imagine there is a more knowledgeable person out there because he did a very thorough inspection and took pics and measurements. He made a plan on his laptop and showed me exactly what was going to happen and scheduled my appointment for installation. I needed wall supports, a gutter system and vapor barrier to fix the issues going on. My original date of install was moved up 3 weeks, which I am really grateful for. I had good communication throughout the whole process and the men worked every day until it was completed. I have zero complaints and highly recommend everyone use Basement Authority to fix your basement issues. I have learned so much about why leaks happen and how to correct them. Every man on the job was extremely polite and quick to answer any questions I had. They also offer a lifetime guarantee for the life of the home and yearly inspections to ensure everything is working properly. Contact Mike C and your problems will be fixed correctly and quickly. Well done guys!!! I'm more than thrilled with the work and the outcome from beginning to end!!!!

Angela Snider

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Tim Pratt explained everything and was honest and upfront with the cost and completion.

Tim Pratt explained everything and was honest and upfront with the cost and completion.

Brooks Espy

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Michael Cornecelli was so good with his presentation and inspection that he sold us on his product. We were so impressed with the warranty…

Michael Cornecelli was so good with his presentation and inspection that he sold us on his product. We were so impressed with the warranty and are anxious to see the work! Thank you for your time Micheal!!

dave shanklin

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Michael provided an outstanding customer experience and excellent service. He was professional, knowledgeable and courteous. He also took…

Michael provided an outstanding customer experience and excellent service. He was professional, knowledgeable and courteous. He also took the time to answer my questions and offered suggestions for future enhancements. He truly went above and beyond!

Kathy Sheldon

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Gary van bibber inspected and offered a solution to my sinking concrete pad. He was on time, very professional and knowledgeable. I…

Gary van bibber inspected and offered a solution to my sinking concrete pad. He was on time, very professional and knowledgeable. I signed the contract and he made sure everything was done according to plan. Also excellent work crew. Foreman Patrick does good work. Ritchie stayed in contact help immensely.

Jeff Harshbarger

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I was impressed with the young men that completed the work(Gage,Dylan and Jojo) . They were very polite and done a good job. They provided…

I was impressed with the young men that completed the work(Gage,Dylan and Jojo) . They were very polite and done a good job. They provided updates on the job. This is a very good crew and would recommend them .

Tony Roach

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Finally a crew that troubleshooter the problem quickly and accurately. Mr Davis took his time and explained my options on how to resolve …

Finally a crew that troubleshooter the problem quickly and accurately. Mr Davis took his time and explained my options on how to resolve this situation and with his assistant, Mr Nida, came up with a solution while others simply missed it time after time. Also, he called to confirm this morning. I am so pleased with both of these fine young men. They are true professionals and Ground Works/Basement Authority are lucky to have them on their team.

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Worked with Tim Pratt, very informative and helpful with our basement needs and helped us come to good and viable solution to our basement…

Worked with Tim Pratt, very informative and helpful with our basement needs and helped us come to good and viable solution to our basement problems. Would recommend!

Kenneth McKenna

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Good guy worked me through everything couldn’t have asked for a nicer guy

Good guy worked me through everything couldn’t have asked for a nicer guy

Seth Terry

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The team – Patrick, Steve, Jake and Josh were efficient and did a great job.

The team – Patrick, Steve, Jake and Josh were efficient and did a great job.

Kathy Fauteux

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Tim Pratt Elkins WV wall stabilization Tim was very knowledgeable about what was needing done to fix our wall structures. He was very open …

Tim Pratt Elkins WV wall stabilization Tim was very knowledgeable about what was needing done to fix our wall structures. He was very open and honest and we liked where there would be no third party involved in taking care of our problem. He explained everything in detail and we were able to understand what he was thing. Very friendly and very professional. He said if we had any any other questions just call his number on his card and he would try and answer our questions. We enjoyed talking to him and we felt he was very honest person and told us what we needed done.

Linda Sponaugle

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Bill Burgette came to inspect and quote a job for our issues and was very thorough and detailed with inspection and laid out a plan for us…

Bill Burgette came to inspect and quote a job for our issues and was very thorough and detailed with inspection and laid out a plan for us to fix the issues that was understandable and customizable for our financial situation. It was a very good experience overall.

Josiah Chapman

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