Bancroft, WV

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We recently had our crawlspace encapsulated, and Basement Authority of WV were great to work with. Carrie did our inspection and was…

We recently had our crawlspace encapsulated, and Basement Authority of WV were great to work with. Carrie did our inspection and was thorough and communicative. Trenton, Jordan, and Joey completed our project quickly. They were professional, prompt, and efficient. They even came back the next day to address an issue with the custom door. I was impressed by their communication and the way they cleaned up after each day’s work. I would highly recommend all of these folks.

Jess George

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Just had them out here to do some waterproofing, install a pump and dehumidifier as well as fix my underground downspout drainage. They…

Just had them out here to do some waterproofing, install a pump and dehumidifier as well as fix my underground downspout drainage. They did a fantastic job! The whole team was very friendly and knowledgeable. Walk me through the entire process as they went and answered all my questions without hesitation. Would highly recommend them. Especially the crew that did the work for me of Aden, Xavier, and Raphael. Great work!!

George Kusner

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Brandon reviewed the needs at my home and provided the estimate. He was extremely professional and knowledgeable. He took time to answer…

Brandon reviewed the needs at my home and provided the estimate. He was extremely professional and knowledgeable. He took time to answer all my questions in detail. Cody was the foreman of the job on site and I was very pleased with his work. His crew of Mason and Noah worked for several days, always updating me with information and never hesitated to answer my questions and explain things in detail. Very professional crew and treated my home and property with great respect. I am very glad I chose Basement Authority of WV! I will remain a customer due to this experience.

Patrick Dunn

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Excellent technician who really cares about his workmanship and company! Great company representative👍

Excellent technician who really cares about his workmanship and company! Great company representative👍

Gary Smith

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The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures…

The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures and the problem areas

Cheetara curry

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Basement Authority did a great job with our foundation repair! Carrie Cook, our inspector, was AMAZING!! She explained every detail of our…

Basement Authority did a great job with our foundation repair! Carrie Cook, our inspector, was AMAZING!! She explained every detail of our job and answered every question we had. She was fantastic to work with! Thank you Carrie and Basement Authority and Robbie, the Foreman on our job, who is AMAZING too!!

CATHY JO HIGGINS

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Very nice company. All the installers were polite and professional. Although it took longer than expected, we were pleased with results….

Very nice company. All the installers were polite and professional. Although it took longer than expected, we were pleased with results. Ryan Samson was extremely helpful in answering our questions and getting back to us. Lisa was also helpful in getting our questions answered.

Belinda Kondakdjian

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We are returning customers because of their great communication, amazing employees, and 5 star service!

We are returning customers because of their great communication, amazing employees, and 5 star service!

Amanda Rieser

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Eric Reeder was professional and efficient in his presentation and estimates. I was left with a very satisfied and comfortable feeling for…

Eric Reeder was professional and efficient in his presentation and estimates. I was left with a very satisfied and comfortable feeling for the work to be performed. Very knowledgeable in his field.

Earl Chornsbay

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The technician, Nick, did the annual maintenance for 206 Washington Street. He was awesome! Not only was he courteous, kind, knowledgeable …

The technician, Nick, did the annual maintenance for 206 Washington Street. He was awesome! Not only was he courteous, kind, knowledgeable about what he was doing, he was able to save me money on a mishap that was about to happen. He observed a bulge in my washer machine line that was about to pop and create a major catastrophe. He was able to resolve the issue until I can get it addressed. Nick was polite and explained what he had done and allowed me to ask questions as needed. I will certainly tell other individuals about your service and how dedicated your employees are about keeping the product maintained and keep the customer informed.

Sandra Price

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Caesar Goodman was a delight and super informative in helping me make an informed decision on what to do with my ground floor. He answered…

Caesar Goodman was a delight and super informative in helping me make an informed decision on what to do with my ground floor. He answered all my questions and concerns effectively and patiently. Cesar is a great asset to Basement Authority‘s of WV. Highly recommend it. I now feel confident that my ground floor will be eliminated of me having to empty three dehumidifiers on a regular daily basis. What a relief!

Marty Schaerer

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Finally a crew that troubleshooter the problem quickly and accurately. Mr Davis took his time and explained my options on how to resolve …

Finally a crew that troubleshooter the problem quickly and accurately. Mr Davis took his time and explained my options on how to resolve this situation and with his assistant, Mr Nida, came up with a solution while others simply missed it time after time. Also, he called to confirm this morning. I am so pleased with both of these fine young men. They are true professionals and Ground Works/Basement Authority are lucky to have them on their team.

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super friendly, knowledgable and understood my situation… thanks Mike and appreciate you

super friendly, knowledgable and understood my situation… thanks Mike and appreciate you

Matthew M.

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Eric Reeder inspected my house in Parkersburg for waterproofing. Eric was very pleasant and knowledgeable on explaining the work project…

Eric Reeder inspected my house in Parkersburg for waterproofing. Eric was very pleasant and knowledgeable on explaining the work project to us. The Videos was very helpful. His professionalism was fantastic.

Czarina Wegert

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We had Michael C. Visit us. He was very knowledgeable about the services offered. And kept everything in plain English so we could…

We had Michael C. Visit us. He was very knowledgeable about the services offered. And kept everything in plain English so we could understand what was needed. Stay tuned for a follow up once the job has been completed!

Bonita Yancy

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I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me …

I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me to have my son in law listen to our conversation so he could ask any questions that were of concern to him.I can foresee doing business with Basement Authority in the near future!SincerelyJean McCorkle

Jean McCorkle

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Dylan was great! He came to our house twice and returned phone calls to answer questions we had. I would highly recommend him and…

Dylan was great! He came to our house twice and returned phone calls to answer questions we had. I would highly recommend him and Groundworks. I think he definitely is Mike Rowe approved!

R W

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Thanks to the crew that leveled my foundation and center beam on our floor. They were very informative what it need and explained how they…

Thanks to the crew that leveled my foundation and center beam on our floor. They were very informative what it need and explained how they were going to repair it.Thanks to all of them. Mason M, James M ,Nathan M , Travis W, Wyatt S , and Noah M great bunch to be around,thanks for such great work!!! John G

John Guinn

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Trenton and Cameron worked nonstop to get this job done as promised, and conducted themselves in a professional manner.

Trenton and Cameron worked nonstop to get this job done as promised, and conducted themselves in a professional manner.

Jeffrey

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Bill Burgette was a great help and excellent at explaining not only what the problem is, but also what he could do to fix it, and was super …

Bill Burgette was a great help and excellent at explaining not only what the problem is, but also what he could do to fix it, and was super willing to work with us on pricing as well. Highly recommend!

James Pence

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