Mill Creek, WV

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Cameron Colton Ethan great job

Cameron Colton Ethan great job

Ernie Johnston

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I hired Groundworks to stabilize my foundation. The crew, Jordan, Breyer & Jacob were awesome to work with! They kept me informed, showed…

I hired Groundworks to stabilize my foundation. The crew, Jordan, Breyer & Jacob were awesome to work with! They kept me informed, showed me the progress, and worked hard to get it done. I received a phone call from them the next day to check on my satisfaction. Very professional staff. I am pleased with the communication.

Christina Buskirk

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Brodie was very good with going over everything and explaining everything. He showed me pictures of what they would need to do and did a…

Brodie was very good with going over everything and explaining everything. He showed me pictures of what they would need to do and did a great job explaining everything.

Sandy Sloan

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Foundation Lifting and floor leveling.

Foundation Lifting and floor leveling.

Daryl Lambert

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We had Michael C. Visit us. He was very knowledgeable about the services offered. And kept everything in plain English so we could…

We had Michael C. Visit us. He was very knowledgeable about the services offered. And kept everything in plain English so we could understand what was needed. Stay tuned for a follow up once the job has been completed!

Bonita Yancy

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Eric Reeder came to give us an estimate and we signed the contract while he was there to have the work done. He was so nice and…

Eric Reeder came to give us an estimate and we signed the contract while he was there to have the work done. He was so nice and knowledgeable and gave us a price we were very happy to accept. I would recommend him and Basement Authority to anyone with basement/water problems. Didn’t need another estimate. Thank you Eric!

Terri Hehner

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Ryan came out today to service our existing system. He was very knowledgeable, friendly, and got the job done in a timely manner! We…

Ryan came out today to service our existing system. He was very knowledgeable, friendly, and got the job done in a timely manner! We would highly recommend Basement Authority for any basement issue!

Jessie Cochran

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Aden, Xavier, and Brett were the crew that actually completed the work at my house. They were kind, timely, and cleaned up the workspace…

Aden, Xavier, and Brett were the crew that actually completed the work at my house. They were kind, timely, and cleaned up the workspace well once finished. They job was challenging, but they were able to complete it in two days. ​

Chastity M.

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I couldn’t be happier! Logan J came out several months ago and identified my issues, Aden came out and fixed everything. Logan came again…

I couldn’t be happier! Logan J came out several months ago and identified my issues, Aden came out and fixed everything. Logan came again today to check on everything and make sure I was happy with the result. I’ll be having him back soon to inspect my other crawl to encapsulate it!

R Price

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I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me …

I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me to have my son in law listen to our conversation so he could ask any questions that were of concern to him.I can foresee doing business with Basement Authority in the near future!SincerelyJean McCorkle

Jean McCorkle

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Very nice company. All the installers were polite and professional. Although it took longer than expected, we were pleased with results….

Very nice company. All the installers were polite and professional. Although it took longer than expected, we were pleased with results. Ryan Samson was extremely helpful in answering our questions and getting back to us. Lisa was also helpful in getting our questions answered.

Belinda Kondakdjian

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Just had them out here to do some waterproofing, install a pump and dehumidifier as well as fix my underground downspout drainage. They…

Just had them out here to do some waterproofing, install a pump and dehumidifier as well as fix my underground downspout drainage. They did a fantastic job! The whole team was very friendly and knowledgeable. Walk me through the entire process as they went and answered all my questions without hesitation. Would highly recommend them. Especially the crew that did the work for me of Aden, Xavier, and Raphael. Great work!!

George Kusner

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Bill Burgette was a great help and excellent at explaining not only what the problem is, but also what he could do to fix it, and was super …

Bill Burgette was a great help and excellent at explaining not only what the problem is, but also what he could do to fix it, and was super willing to work with us on pricing as well. Highly recommend!

James Pence

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Great experience getting a craw space encapsulation quote. Tim Pratt gave a great estimate, he was very professional and through.

Great experience getting a craw space encapsulation quote. Tim Pratt gave a great estimate, he was very professional and through.

Alyssa Wegner

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I had my annual inspection and everything looks wonderful and is fully operational. My basement went from being flooded after rain to bone…

I had my annual inspection and everything looks wonderful and is fully operational. My basement went from being flooded after rain to bone dry. Ethan Hoffman came early to appointment with excellent communication and professionalism. I highly recommend Ethan.

SLF

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Michael McCallister – Did a fabulous job on our job (front Sidewalk and walkway at our Building). He answered my questions and was very…

Michael McCallister – Did a fabulous job on our job (front Sidewalk and walkway at our Building). He answered my questions and was very nice. Highly recommend him to do your job your walkway.

Kim and Sharon M

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Communication is excellent and the crews do great work! They are willing to go above and beyond for their customers!

Communication is excellent and the crews do great work! They are willing to go above and beyond for their customers!

Lisa F.

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Logan was timely, friendly, and efficient during our annual maintenance check.

Logan was timely, friendly, and efficient during our annual maintenance check.

Jess McCormick

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In February 2026, we contacted Groundwork’s with concerns about the stability of our home. Our floors were sagging, we had a large crack in …

In February 2026, we contacted Groundwork’s with concerns about the stability of our home. Our floors were sagging, we had a large crack in our Living Room floor and hallway. We were also having trouble with mold and mildew. First, Groundwork’s Eric Reeder came to our home and inspected inside and out. Eric explained clearly what our structural issues were and how Groundwork’s could help. He also explained how crawl space encapsulation and a dehumidifier could help our mold and mildew problems. Eric was very professional and made us feel at ease. We were relieved that there were solutions to our homes issues. In March 2026, Joseph Bailey and his Groundwork’s team; Chris, Bryce and C.J. Basham came to install the needed structural support for our home, as well as encapsulating our crawl space and installing a dehumidifier. They were so professional, polite and friendly. Joseph patiently answered all of our questions, and explained about the work they would be performing. Joseph and his crew installed a floor support system in our crawl space to stop our floors from sagging, restoring stability to our home. They encapsulated our crawl space leaving it bright and clean. When the job was completed, Joseph and his team cleared all debris and left everything tidy. The work they performed has been such a relief. We have invested in the value of our home, and we are so glad we called Groundwork’s!

Sierra Wendell

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I meet with Mike C. to obtain a quote to address water leakage into the basement from rain and foundation issues caused by years of water…

I meet with Mike C. to obtain a quote to address water leakage into the basement from rain and foundation issues caused by years of water inundation. Also, to get a quote to seal up the crawl space. (The house has a half-basement.) He arrived early in a clean company vehicle and in uniform. Very pleasant, knowledgeable, professional and down-to-earth. His inspection of the areas of concern took some time because he was so very thorough. Once completed with the inspection, he presented various options, and we discussed each option. Seems his concern was more about what was best for my situation rather than profit. I really appreciated that. I predict the construction phase will be very good; based upon the interaction with Mike C.

Norman Ferrell

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