Hamlin, WV

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We had our crawl space encapsulated, and the before and after photos are impressive. Carrie was our inspector. She gave us the best…

We had our crawl space encapsulated, and the before and after photos are impressive. Carrie was our inspector. She gave us the best information on what was needed to get our house fixed. We are getting ready to have some work done on the main beam and joists under the house.

Shelby Dettinger

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THANKS FOR THE HARD WROK OF BRAD, BRUCE, CHRIS,AND NATHAN OUR BASEMENT IS DRY, THANKYOU SO MUCH

THANKS FOR THE HARD WROK OF BRAD, BRUCE, CHRIS,AND NATHAN OUR BASEMENT IS DRY, THANKYOU SO MUCH

hilda mynes

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Eric Reeder was a wonderful help figuring out how to save our home from further settling. He answered all our questions completely and in…

Eric Reeder was a wonderful help figuring out how to save our home from further settling. He answered all our questions completely and in an understandable manner. He did not rush through any part of the process.

Richard Wickert

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Michael provided an outstanding customer experience and excellent service. He was professional, knowledgeable and courteous. He also took…

Michael provided an outstanding customer experience and excellent service. He was professional, knowledgeable and courteous. He also took the time to answer my questions and offered suggestions for future enhancements. He truly went above and beyond!

Kathy Sheldon

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Bill Burgette was great in getting us the help we needed to repair our home. We have full confidence that Basement Authority will take good …

Bill Burgette was great in getting us the help we needed to repair our home. We have full confidence that Basement Authority will take good care of us.

Brandi A

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Gary came out and completed a masterful inspection. Very professional.

Gary came out and completed a masterful inspection. Very professional.

Robert McMillan

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The team – Patrick, Steve, Jake and Josh were efficient and did a great job.

The team – Patrick, Steve, Jake and Josh were efficient and did a great job.

Kathy Fauteux

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Bill Burgette did a great job! He was on-time, professional, honest, and has integrity. He was wonderful with his assessment and quote.

Bill Burgette did a great job! He was on-time, professional, honest, and has integrity. He was wonderful with his assessment and quote.

nancy sloan

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The whole process from obtaining a quote to sealing a basement crack went perfectly. All who participated in quoting and repairing were…

The whole process from obtaining a quote to sealing a basement crack went perfectly. All who participated in quoting and repairing were professional, punctual, and friendly. I would use again and highly recommend. Thank you Rescon!

Marisa Westlin

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Excellent technician who really cares about his workmanship and company! Great company representative👍

Excellent technician who really cares about his workmanship and company! Great company representative👍

Gary Smith

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The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all…

The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all that he looked at all that he saw and what needed to be done and made suggestions and it happened very quickly and within 2 to 3 weeks after Gary was here, we had workers working to put in the complete system. We had a total of five different guys that worked on doing the insulation and encapsulation of the crawlspace. Jason, Travis, Wyatt, Cody and Michael were the guys that we had working on our crawlspace and the first day went super good. Jason gave us updates even if they were leaving just to go get some thing. They always told us that they were going out and they would be back in an hour or whatever the case might be, but they tried their best to keep us informed on how the job was going. They actually thought that they could get through in a day it did not happen but we finally got completed on the fourth day few different things happen but overall as far as a review, I think the guys did really well working in the crawlspace in the water in the muck Ron and Sharon W.

Sharon Watkins

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They were timely and communicated well. They finished the job in a day and worked extremely hard. My team of Aden, Brett and Xavier were…

They were timely and communicated well. They finished the job in a day and worked extremely hard. My team of Aden, Brett and Xavier were great. First class!

Jeffrey F.

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Every member of this team was excellent. Kevin Watkins 10 Jaden Arbaugh 10 Hunter Margus 10 Mike the Boss 10 Brandon the estimator. 10…

Every member of this team was excellent. Kevin Watkins 10 Jaden Arbaugh 10 Hunter Margus 10 Mike the Boss 10 Brandon the estimator. 10 Quality 10 Communication 10 Price. Fair for amount of work.

Mary Ann W.

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Had my basement window well replaced by Bix after it started to cave in and fill with water after a storm. They were quick to come out and…

Had my basement window well replaced by Bix after it started to cave in and fill with water after a storm. They were quick to come out and price it and got me scheduled quick as well. They came out on time and got the work done in a timely manner. The workers were friendly and professional. After a few rains they did a great job of coming back out and smoothing out the fill dirt and reseeding. I would definitely use them again.

M L

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Bill Burgette very nice and knowledgeable on repairs and explained the problems and solutions very well.

Bill Burgette very nice and knowledgeable on repairs and explained the problems and solutions very well.

Jonathan Kirk

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Good guy worked me through everything couldn’t have asked for a nicer guy

Good guy worked me through everything couldn’t have asked for a nicer guy

Seth Terry

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I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing…

I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing commercials and ads all over the place. I read reviews and watched multiple videos of the work they did. I contacted them through the website for an estimate. They sent Mike Cornecelli to do my estimate. Mike was very open and honest about what I needed and what he could do to help me. I can imagine there is a more knowledgeable person out there because he did a very thorough inspection and took pics and measurements. He made a plan on his laptop and showed me exactly what was going to happen and scheduled my appointment for installation. I needed wall supports, a gutter system and vapor barrier to fix the issues going on. My original date of install was moved up 3 weeks, which I am really grateful for. I had good communication throughout the whole process and the men worked every day until it was completed. I have zero complaints and highly recommend everyone use Basement Authority to fix your basement issues. I have learned so much about why leaks happen and how to correct them. Every man on the job was extremely polite and quick to answer any questions I had. They also offer a lifetime guarantee for the life of the home and yearly inspections to ensure everything is working properly. Contact Mike C and your problems will be fixed correctly and quickly. Well done guys!!! I'm more than thrilled with the work and the outcome from beginning to end!!!!

Angela Snider

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Aden, Xavier, and Stephen are fine young men who done a really great job on the crawl space for our home. I have the greatest belief that…

Aden, Xavier, and Stephen are fine young men who done a really great job on the crawl space for our home. I have the greatest belief that these men will really do the job at the best of their ability. I even let them use my truck so they would not have to drive these mountains in the company very large truck. If you want a good job done request these young men. Proud of them.

Alvin Jewell

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Aden and Xavier were fantastic. This young man, Aden really knows what he is doing and is very thorough in his assessment. Aden and Xavier…

Aden and Xavier were fantastic. This young man, Aden really knows what he is doing and is very thorough in his assessment. Aden and Xavier need to be commended for their work. I would recommend this team to anybody.

Linda P.

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Bill Burgette came by and was very knowledgeable with identifying the problem and proposing a solution! He shared videos to help understand …

Bill Burgette came by and was very knowledgeable with identifying the problem and proposing a solution! He shared videos to help understand the root cause of the problem and how to help remediate it.

Brett Young

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