Comfort, WV

• 5/
• 5/
• 5/
• 5/
• 5/

Worked with Tim Pratt, very informative and helpful with our basement needs and helped us come to good and viable solution to our basement…

Worked with Tim Pratt, very informative and helpful with our basement needs and helped us come to good and viable solution to our basement problems. Would recommend!

Kenneth McKenna

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I couldn’t be happier! Logan J came out several months ago and identified my issues, Aden came out and fixed everything. Logan came again…

I couldn’t be happier! Logan J came out several months ago and identified my issues, Aden came out and fixed everything. Logan came again today to check on everything and make sure I was happy with the result. I’ll be having him back soon to inspect my other crawl to encapsulate it!

R Price

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Gary came out and completed a masterful inspection. Very professional.

Gary came out and completed a masterful inspection. Very professional.

Robert McMillan

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Great crew,great guys,Gary,Trent,Dustin and Jordan worked so hard under my house,big job…so professional and such a relief not to worry…

Great crew,great guys,Gary,Trent,Dustin and Jordan worked so hard under my house,big job…so professional and such a relief not to worry about my crawl space…love it

Jay Gillespie

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Ryan came out today to service our existing system. He was very knowledgeable, friendly, and got the job done in a timely manner! We…

Ryan came out today to service our existing system. He was very knowledgeable, friendly, and got the job done in a timely manner! We would highly recommend Basement Authority for any basement issue!

Jessie Cochran

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Cody F, Mason M, Noah M, Chris A all did a wonderful job. They were professional, kind and made sure the job was complete and we were very…

Cody F, Mason M, Noah M, Chris A all did a wonderful job. They were professional, kind and made sure the job was complete and we were very satisfied.

Brittany Rutherford

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Mr Cornecelli was very helpful in explaining the process and answered all of my questions. He was very understanding of all of my concerns, …

Mr Cornecelli was very helpful in explaining the process and answered all of my questions. He was very understanding of all of my concerns, and I would recommend your company.

Nina Elmore

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Eric Reeder made me happy with my estimate and discount received !

Eric Reeder made me happy with my estimate and discount received !

Finola Carney

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Mike was awesome! He did a thorough inspection and provided the best option for our budget ensuring we got the most value for our dollar….

Mike was awesome! He did a thorough inspection and provided the best option for our budget ensuring we got the most value for our dollar. I'm looking forward to the project being completed and hopefully seeing Mike again.

Shawn M. Martin

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Tim Pratt was very helpful and clear about what we needed to have done to fix our issues. He worked with our credit limit to ensure we got…

Tim Pratt was very helpful and clear about what we needed to have done to fix our issues. He worked with our credit limit to ensure we got the most important issues addressed first.

SKY DAGGETT

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Was very nice and explain things well.

Was very nice and explain things well.

Stephanie Houdek

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Great experience with a great company

Great experience with a great company

BRAD PETERSON

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Tim Pratt was very professional in his presentation. Having quite a bit of work to be done, he explained everything so that I understood…

Tim Pratt was very professional in his presentation. Having quite a bit of work to be done, he explained everything so that I understood and was able to feel comfortable to give him the go ahead in doing the work. Thank you Tim.

Elizabeth DeFelice-Rogers

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Bill Burgette was very knowledgeable and helpful. He was friendly and knows what he is talking about. Highly recommended!!!

Bill Burgette was very knowledgeable and helpful. He was friendly and knows what he is talking about. Highly recommended!!!

Alisha woodson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The team – Patrick, Steve, Jake and Josh were efficient and did a great job.

The team – Patrick, Steve, Jake and Josh were efficient and did a great job.

Kathy Fauteux

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Logan was timely, friendly, and efficient during our annual maintenance check.

Logan was timely, friendly, and efficient during our annual maintenance check.

Jess McCormick

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all…

The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all that he looked at all that he saw and what needed to be done and made suggestions and it happened very quickly and within 2 to 3 weeks after Gary was here, we had workers working to put in the complete system. We had a total of five different guys that worked on doing the insulation and encapsulation of the crawlspace. Jason, Travis, Wyatt, Cody and Michael were the guys that we had working on our crawlspace and the first day went super good. Jason gave us updates even if they were leaving just to go get some thing. They always told us that they were going out and they would be back in an hour or whatever the case might be, but they tried their best to keep us informed on how the job was going. They actually thought that they could get through in a day it did not happen but we finally got completed on the fourth day few different things happen but overall as far as a review, I think the guys did really well working in the crawlspace in the water in the muck Ron and Sharon W.

Sharon Watkins

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The crew were cordial and the foreman weny out of his way to check things out and explain what was going on. Robby was great. The only…

The crew were cordial and the foreman weny out of his way to check things out and explain what was going on. Robby was great. The only thing they forgot to do was install the panel to get into the crawl space. Otherwise they cleaned up everything and i was satisfied with the results.

Scott Chapman

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Tim Pratt came out today to our home in Beckley, WV for a free inspection and estimate. He was a pleasure to work with. Tim was…

Tim Pratt came out today to our home in Beckley, WV for a free inspection and estimate. He was a pleasure to work with. Tim was professional and courteous while being very thorough and transparent on all the work that we needed done. He walked us through each issue and how they would repair it. We look forward to having this work completed by Groundworks and seeing the finished result. Additionally, Groundworks was incredibly fast with their response time and scheduling the estimate.

Colleen Broyles

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I was very impressed with these guys . Very proffessional 10/10 . They knew what they were doing . From getting everything scheduled to…

I was very impressed with these guys . Very proffessional 10/10 . They knew what they were doing . From getting everything scheduled to getting the project completed . Everything was explained and answered . I highly recommend !

Joel Hayes

View Review

See full review