Rainelle, WV

Had my basement window well replaced by Bix after it started to cave in and fill with water after a storm. They were quick to come out and price it and got me scheduled quick as well. They came out on time and got the work done in a timely manner.…

M L

Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.

Ruth Rees

Bill Burgette and Andrew Lee were both very good at identifying and resolving the water getting into our house. I would recommend them to anyone and will definitely be using them in the future.

Allie Barton

Caesar Goodman was a delight and super informative in helping me make an informed decision on what to do with my ground floor. He answered all my questions and concerns effectively and patiently. Cesar is a great asset to Basement Authority‘s of…

Marty Schaerer

The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures and the problem areas

Cheetara Curry

We just had an inspection from BAWV. Caesar Goodman was on time for our appointment. He listened to our concerns and did the inspection right away. He went over the proposal to fix our problem step by step. We were impressed with his knowledge…

Liz Bailey

Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my options in easy to understand terms. He described the process they would use to resolve my problem. He was very…

Patty Clay

Our experience with BA of WV was excellent. The contractor and project manager were thorough with the projections, planning and execution. We felt supported and heard throughout the duration of the process. We were pleased with all of the people who…

Stephanie Short

Bill Burgette was knowledgeable and helpful with diagnosing my issues and helping me to form a plan.

Michael Brown

We had a new system put into the basement over the past two days. The team (Kenny, Juan, and Randall) were very professional. They were respectful, kind and answered all of our questions. They worked hard and it is appreciated. Looking forward…

Jane Puhl

I had a neighbors main water supply line burst and flood my basement. It was devastating. I felt helpless. I of course began looking for solutions when I ran across this company. I called because they did free estimates and specialized in my…

Kara Nesselrotte

We had Caesar Goodman as our technician today. He was on time , professional and knowledgeable . I would certainly recommend this company especially for foundation inquiries.

Zachary Drennen

My wife and I met with Caesar Goodman of Basement Authority of WV to discuss a foundation issue. Mr. Goodman took the time to conduct a complete inspection and explained the exact process we would need to take for the repair. He was extremely…

Brian Moler

Foundation Lifting and floor leveling.

Daryl Lambert

I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me to have my son in law listen to our conversation so he could ask any questions that were of concern to…

Jean Mccorkle

Michael C was very knowledgeable and we feel confident entrusting our home to them.

Vanessa Johnson

Bill Burgette was a great help and excellent at explaining not only what the problem is, but also what he could do to fix it, and was super willing to work with us on pricing as well. Highly recommend!

James Pence

Caesar Goodman was extremely helpful. He took his time to explain every option after a very thorough inspection of the areas in question. I would recommend Caesar and his company to anyone.

Mark Webb

William B. was our punctual representative. He gave us reminds as the date approached and was delightful to speak with when communicating. He gave our newer built home a thorough inspection and provided a detailed solution.

Teresa Dalton

Bill Burgette very nice and knowledgeable on repairs and explained the problems and solutions very well.

Jonathan Kirk