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Reviews from Real Customers
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Eric Reeder set up my floor repair project in Hartford. The whole meeting was a great learning experience for me. Excellent.
Eric Reeder set up my floor repair project in Hartford. The whole meeting was a great learning experience for me. Excellent.
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Gary was super friendly and helpful!
Gary was super friendly and helpful!
Finally a crew that troubleshooter the problem quickly and accurately. Mr Davis took his time and explained my options on how to resolve …
Finally a crew that troubleshooter the problem quickly and accurately. Mr Davis took his time and explained my options on how to resolve this situation and with his assistant, Mr Nida, came up with a solution while others simply missed it time after time. Also, he called to confirm this morning. I am so pleased with both of these fine young men. They are true professionals and Ground Works/Basement Authority are lucky to have them on their team.
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Dylan Hicks came out to work on a relative’s house, and we’re all really pleased with everything he did. He also took the time to educate…
Dylan Hicks came out to work on a relative’s house, and we’re all really pleased with everything he did. He also took the time to educate us, which we really appreciated—highly recommend!
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Cameron and Cj and Ethan were great lol
Cameron and Cj and Ethan were great lol
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We recently had our crawlspace encapsulated, and Basement Authority of WV were great to work with. Carrie did our inspection and was…
We recently had our crawlspace encapsulated, and Basement Authority of WV were great to work with. Carrie did our inspection and was thorough and communicative. Trenton, Jordan, and Joey completed our project quickly. They were professional, prompt, and efficient. They even came back the next day to address an issue with the custom door. I was impressed by their communication and the way they cleaned up after each day’s work. I would highly recommend all of these folks.
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Michael Cornecelli Mike did a great job .I learned a whole lot from about proper insulation and air flow.We are anxious to get the job done….
Michael Cornecelli Mike did a great job .I learned a whole lot from about proper insulation and air flow.We are anxious to get the job done.Thanks.
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Demetrius Cooper came to my house @ my request. I had some questions after the job was done. He explained how my sump works & answered my …
Demetrius Cooper came to my house @ my request. I had some questions after the job was done. He explained how my sump works & answered my questions. He even went above & beyond & moved my furniture so I can use my fireplace. He has a great sense of humor!
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Tim Pratt is very professional knows his stuff. And thankfully is very very patient.
Tim Pratt is very professional knows his stuff. And thankfully is very very patient.
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Very nice company. All the installers were polite and professional. Although it took longer than expected, we were pleased with results….
Very nice company. All the installers were polite and professional. Although it took longer than expected, we were pleased with results. Ryan Samson was extremely helpful in answering our questions and getting back to us. Lisa was also helpful in getting our questions answered.
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Our initial sidewalk lifting & repair was was not what we expected, however the company sent another crew that did an exceptional job! They …
Our initial sidewalk lifting & repair was was not what we expected, however the company sent another crew that did an exceptional job! They were professional, knowledgeable and went above & beyond in their effort to improve the initial repair. The completed job was very good and we appreciate the company standing by their claim to meet customer expectations. The workers Patrick & Raphael not only did an outstanding job, they were also meticulous in the clean-up. They truly exhibit a positive customer service attitude for which we were very grateful!
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The crew ( Travis, Logan and JT) Did a good job. Their knowledge and skill gets them 5 stars. Not everything can be perfect. Their…
The crew ( Travis, Logan and JT) Did a good job. Their knowledge and skill gets them 5 stars. Not everything can be perfect. Their equipment got oil on the driveway. I mentioned it to them when they were finished and they cleaned it up.
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I hired Groundworks to stabilize my foundation. The crew, Jordan, Breyer & Jacob were awesome to work with! They kept me informed, showed…
I hired Groundworks to stabilize my foundation. The crew, Jordan, Breyer & Jacob were awesome to work with! They kept me informed, showed me the progress, and worked hard to get it done. I received a phone call from them the next day to check on my satisfaction. Very professional staff. I am pleased with the communication.
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Mr Cornecelli was very helpful in explaining the process and answered all of my questions. He was very understanding of all of my concerns, …
Mr Cornecelli was very helpful in explaining the process and answered all of my questions. He was very understanding of all of my concerns, and I would recommend your company.
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Eric Reeder was very helpful and professional. He explained the problems he found and the solutions thoroughly and in terms which were…
Eric Reeder was very helpful and professional. He explained the problems he found and the solutions thoroughly and in terms which were easily understood.
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Travis, Logan, Jt, and Brandon. Did an excellent job was able to lift my house and make it look great again.
Travis, Logan, Jt, and Brandon. Did an excellent job was able to lift my house and make it look great again.
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Thanks to the crew that leveled my foundation and center beam on our floor. They were very informative what it need and explained how they…
Thanks to the crew that leveled my foundation and center beam on our floor. They were very informative what it need and explained how they were going to repair it.Thanks to all of them. Mason M, James M ,Nathan M , Travis W, Wyatt S , and Noah M great bunch to be around,thanks for such great work!!! John G
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Very helpful and knowledgeable! Answered all my questions. Jacob and his partner were super professional
Very helpful and knowledgeable! Answered all my questions. Jacob and his partner were super professional
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Bill Burgette, was fantastic, went through every detail of the project, and gave us clear and precise information with pictures, and…
Bill Burgette, was fantastic, went through every detail of the project, and gave us clear and precise information with pictures, and drawings to show how everything was going to happen.
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Michael Cornecelli was extremely knowledgeable and informative and guided me through the process during his initial inspection.
Michael Cornecelli was extremely knowledgeable and informative and guided me through the process during his initial inspection.
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Ethan Hoffman came out to do an annual inspection of the pumps Groundworks installed in my crawl space. He was both professional and…
Ethan Hoffman came out to do an annual inspection of the pumps Groundworks installed in my crawl space. He was both professional and personable. He was very thorough in his inspection and made recommendations on how to best maintain my home and crawl space. Great experience with Ethan.
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Chris Marquart came out to my house in Charleston to inspect where my floor dropped. Chris was very professional did inspection went over…
Chris Marquart came out to my house in Charleston to inspect where my floor dropped. Chris was very professional did inspection went over company info showed me pictures of my damage let me know exactly what they will do to repair and my options for paying. He spent quality time and got the deal signed. I’m very happy with their price compared to other estimate and look forward to working with him.
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Tim Pratt was straight forward and showed me the process. They got the job.
Tim Pratt was straight forward and showed me the process. They got the job.
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I had the crew of Jordan, Kelso, Breyer, Steven, and Jacob work on our house. They were very thorough and explained every step as they went …
I had the crew of Jordan, Kelso, Breyer, Steven, and Jacob work on our house. They were very thorough and explained every step as they went making me very comfortable with the hole process
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Trenton and Cameron worked nonstop to get this job done as promised, and conducted themselves in a professional manner.
Trenton and Cameron worked nonstop to get this job done as promised, and conducted themselves in a professional manner.
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Eric Reeder came to my home on the agreed upon date and time. He was patient and extremely knowledgeable about my basement water issue. He…
Eric Reeder came to my home on the agreed upon date and time. He was patient and extremely knowledgeable about my basement water issue. He listened and took my personal situation into consideration while answering my questions. He made me totally comfortable with the entire experience. I will not be calling for more estimates, I feel he did a great job and I’m happy with the solution he came up with.
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Logan,mitheal, JT, Ralph, and Joe. Worked very well together. Professional group. Job well done.
Logan,mitheal, JT, Ralph, and Joe. Worked very well together. Professional group. Job well done.
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We appreciated Tyler's professionalism and we will be following through with his recommendations systematically.
We appreciated Tyler's professionalism and we will be following through with his recommendations systematically.
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My experience with Groundworks was great. The team was very knowledgeable as well as punctual, from start to finish. Jared Garnes inspected …
My experience with Groundworks was great. The team was very knowledgeable as well as punctual, from start to finish. Jared Garnes inspected piers that were put in at my home. He was incredibly professional and thorough during the inspection and assured me everything went as planned. Thank you to the entire team at Grounworks!
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Bill Burgette was very helpful and we're looking forward to the work.
Bill Burgette was very helpful and we're looking forward to the work.
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Michael Cornecelli came to Huntington to inspect my crawlspace, and he was thorough, patient, and transparent. I am extremely satisfied…
Michael Cornecelli came to Huntington to inspect my crawlspace, and he was thorough, patient, and transparent. I am extremely satisfied and will be using their services.
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Michael McCallister – Did a fabulous job on our job (front Sidewalk and walkway at our Building). He answered my questions and was very…
Michael McCallister – Did a fabulous job on our job (front Sidewalk and walkway at our Building). He answered my questions and was very nice. Highly recommend him to do your job your walkway.
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I was impressed with the young men that completed the work(Gage,Dylan and Jojo) . They were very polite and done a good job. They provided…
I was impressed with the young men that completed the work(Gage,Dylan and Jojo) . They were very polite and done a good job. They provided updates on the job. This is a very good crew and would recommend them .
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It took a couple of plan revisions to finally finish as we had a complicated mobile home with add on. They guys worked hard and were…
It took a couple of plan revisions to finally finish as we had a complicated mobile home with add on. They guys worked hard and were always very polite. We are happy with the end result.
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Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my…
Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my options in easy to understand terms. He described the process they would use to resolve my problem. He was very proficient in showing me online the process, costs, and available financial options. Very impressive.
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Eric Reeder did my inspection on my home in Dunbar. We needed foundation repair & Im thrilled with the plan for push piers. Thank you…
Eric Reeder did my inspection on my home in Dunbar. We needed foundation repair & Im thrilled with the plan for push piers. Thank you Groundworks. Highly recommend.
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Bill Burgette helped me to understand insulation options for my crawl space and why some is better than others. Thank you.
Bill Burgette helped me to understand insulation options for my crawl space and why some is better than others. Thank you.
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The service I requested was very good and what I was told it was going to be. The quality was also very good. The value met expectations. …
The service I requested was very good and what I was told it was going to be. The quality was also very good. The value met expectations. The workers were very familiar with the job at hand and were very skilled. I want to thank Logan and Dustin for their diligence in getting the job done.
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Eric Reeder came to give us an estimate and we signed the contract while he was there to have the work done. He was so nice and…
Eric Reeder came to give us an estimate and we signed the contract while he was there to have the work done. He was so nice and knowledgeable and gave us a price we were very happy to accept. I would recommend him and Basement Authority to anyone with basement/water problems. Didn’t need another estimate. Thank you Eric!
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Gary van bibber inspected and offered a solution to my sinking concrete pad. He was on time, very professional and knowledgeable. I…
Gary van bibber inspected and offered a solution to my sinking concrete pad. He was on time, very professional and knowledgeable. I signed the contract and he made sure everything was done according to plan. Also excellent work crew. Foreman Patrick does good work. Ritchie stayed in contact help immensely.
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In February 2026, we contacted Groundwork’s with concerns about the stability of our home. Our floors were sagging, we had a large crack in …
In February 2026, we contacted Groundwork’s with concerns about the stability of our home. Our floors were sagging, we had a large crack in our Living Room floor and hallway. We were also having trouble with mold and mildew. First, Groundwork’s Eric Reeder came to our home and inspected inside and out. Eric explained clearly what our structural issues were and how Groundwork’s could help. He also explained how crawl space encapsulation and a dehumidifier could help our mold and mildew problems. Eric was very professional and made us feel at ease. We were relieved that there were solutions to our homes issues. In March 2026, Joseph Bailey and his Groundwork’s team; Chris, Bryce and C.J. Basham came to install the needed structural support for our home, as well as encapsulating our crawl space and installing a dehumidifier. They were so professional, polite and friendly. Joseph patiently answered all of our questions, and explained about the work they would be performing. Joseph and his crew installed a floor support system in our crawl space to stop our floors from sagging, restoring stability to our home. They encapsulated our crawl space leaving it bright and clean. When the job was completed, Joseph and his team cleared all debris and left everything tidy. The work they performed has been such a relief. We have invested in the value of our home, and we are so glad we called Groundwork’s!
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Bill Burgette very nice and knowledgeable on repairs and explained the problems and solutions very well.
Bill Burgette very nice and knowledgeable on repairs and explained the problems and solutions very well.
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We had Tyler Woody from GroundWorks come by for some sinking in our driveway. I was very impressed with his professionalism and knowledge…
We had Tyler Woody from GroundWorks come by for some sinking in our driveway. I was very impressed with his professionalism and knowledge of the job. He explained everything clearly so my husband and I understood perfectly. It was a pleasure. Thank you Tyler!
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Working with Richard from Groundwork’s was truly such a blessing. From day one, he went above and beyond to make sure we felt heard,…
Working with Richard from Groundwork’s was truly such a blessing. From day one, he went above and beyond to make sure we felt heard, understood, and completely confident in the process. His knowledge is unmatched — no matter what question or concern we had, he answered it thoroughly and patiently, never making us feel rushed or overlooked. What meant the most to us was how intentional he was about staying in contact. He kept us updated every step of the way and made sure we always knew what was happening, which brought so much comfort and reassurance during the project. Richard’s dedication, honesty, and genuine care for his work and his clients truly set him apart. We are beyond grateful for the experience and would recommend Groundwork’s without hesitation.
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Gary came out and completed a masterful inspection. Very professional.
Gary came out and completed a masterful inspection. Very professional.
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Eric Reeder did our inspection in Parkersburg for foundation repair. He was on time and super efficient – we were able to get our quote…
Eric Reeder did our inspection in Parkersburg for foundation repair. He was on time and super efficient – we were able to get our quote and work scheduled to be done all within one visit. Super nice guy and very helpful! We were very satisfied and relieved to know we are in good hands. Thank you, Eric!
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Caesar Goodman was a delight and super informative in helping me make an informed decision on what to do with my ground floor. He answered…
Caesar Goodman was a delight and super informative in helping me make an informed decision on what to do with my ground floor. He answered all my questions and concerns effectively and patiently. Cesar is a great asset to Basement Authority‘s of WV. Highly recommend it. I now feel confident that my ground floor will be eliminated of me having to empty three dehumidifiers on a regular daily basis. What a relief!
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Mike C. from Groundworks came out to look at our basement water problem. I was very impressed with how thorough & detailed he was…
Mike C. from Groundworks came out to look at our basement water problem. I was very impressed with how thorough & detailed he was explaining the main cause of our problem and the solution to fix it. I highly recommend Mike C & Groundworks WV!
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Michael provided an outstanding customer experience and excellent service. He was professional, knowledgeable and courteous. He also took…
Michael provided an outstanding customer experience and excellent service. He was professional, knowledgeable and courteous. He also took the time to answer my questions and offered suggestions for future enhancements. He truly went above and beyond!
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The technician, Nick, did the annual maintenance for 206 Washington Street. He was awesome! Not only was he courteous, kind, knowledgeable …
The technician, Nick, did the annual maintenance for 206 Washington Street. He was awesome! Not only was he courteous, kind, knowledgeable about what he was doing, he was able to save me money on a mishap that was about to happen. He observed a bulge in my washer machine line that was about to pop and create a major catastrophe. He was able to resolve the issue until I can get it addressed. Nick was polite and explained what he had done and allowed me to ask questions as needed. I will certainly tell other individuals about your service and how dedicated your employees are about keeping the product maintained and keep the customer informed.
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Michael, Jacob, and Chris did a great job. The workers were polite and worked quickly and neatly. They were prompt and met the deadline. …
Michael, Jacob, and Chris did a great job. The workers were polite and worked quickly and neatly. They were prompt and met the deadline. I would recommend them to you as I am satisfied with the job done. March 2025
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Brody came out and did an estimate and was professional and explained everything so well! Highly recommended ask for Brody!
Brody came out and did an estimate and was professional and explained everything so well! Highly recommended ask for Brody!
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Eric Reeder did our inspection in St Marys for foundation repair. He did a very good job in explaining everything to us and is a good…
Eric Reeder did our inspection in St Marys for foundation repair. He did a very good job in explaining everything to us and is a good company to work with .
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Tim Pratt was very thorough in explaining the job and the reason for the repair, how everything works. Definitely recommend
Tim Pratt was very thorough in explaining the job and the reason for the repair, how everything works. Definitely recommend
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I had the privilege to meet some good people through Groundworks. Chris Allawat, Joey Bailey, Cameron Basham, and Bryce Nida all did…
I had the privilege to meet some good people through Groundworks. Chris Allawat, Joey Bailey, Cameron Basham, and Bryce Nida all did excellent and speedy work. Very pleased with the outcome of the work and would like to have them back in the future when I need more work done.
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Very knowledgeable. We are very pleased with the help to make our home more comfortable.
Very knowledgeable. We are very pleased with the help to make our home more comfortable.
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THANKS FOR THE HARD WROK OF BRAD, BRUCE, CHRIS,AND NATHAN OUR BASEMENT IS DRY, THANKYOU SO MUCH
THANKS FOR THE HARD WROK OF BRAD, BRUCE, CHRIS,AND NATHAN OUR BASEMENT IS DRY, THANKYOU SO MUCH
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Tim Pratt is very good to work with
Tim Pratt is very good to work with
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Bill Brigette was great at getting us the help we needed to repair our home. Would highly recommend. A+
Bill Brigette was great at getting us the help we needed to repair our home. Would highly recommend. A+
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Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.
Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.
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Tim Pratt was very professional in his presentation. Having quite a bit of work to be done, he explained everything so that I understood…
Tim Pratt was very professional in his presentation. Having quite a bit of work to be done, he explained everything so that I understood and was able to feel comfortable to give him the go ahead in doing the work. Thank you Tim.
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Bill Burgette provided excellent service to us. I really appreciate his time and effort he spent with us explaining everything.
Bill Burgette provided excellent service to us. I really appreciate his time and effort he spent with us explaining everything.
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Tim Pratt very knowledge and informative excellent job with explaining everything
Tim Pratt very knowledge and informative excellent job with explaining everything
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Bill Burgette completed an inspection of our home and crawl space and we’re thankful for his advice.
Bill Burgette completed an inspection of our home and crawl space and we’re thankful for his advice.
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Richard Williams was great st doin his job and he made me feel very confident with it being done correctly. I will recommend for him to be…
Richard Williams was great st doin his job and he made me feel very confident with it being done correctly. I will recommend for him to be on any other job I get with this company
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Eric Reeder was thorough, patient, informative, and diligent which were all qualities that I appreciate, and set the right comfort level…
Eric Reeder was thorough, patient, informative, and diligent which were all qualities that I appreciate, and set the right comfort level to move forward.
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Tim Pratt excellent customer service should be higher than 5
Tim Pratt excellent customer service should be higher than 5
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I had a deck leveled on a slope where the ground had sunk slightly. Very polite, very professional, kept me informed about what was being…
I had a deck leveled on a slope where the ground had sunk slightly. Very polite, very professional, kept me informed about what was being done, Worked hard, even the in rain. Thanks to Colton Brag & Tim Wisen-Seldon for a job well done. They have to come back to complete to job after he felt one more jack was needed to make the job complete.
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Eric Reeder , very thorough with inspection. Showed me a video explaining what needs to be done, created a graph of all the work they’re…
Eric Reeder , very thorough with inspection. Showed me a video explaining what needs to be done, created a graph of all the work they’re doing on the spot. Set us up with a payment all in less than a hour. My kind of service
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Joe repaired two long cracks in the foundation of our house. He showed up at the scheduled time, explained everything that he was going…
Joe repaired two long cracks in the foundation of our house. He showed up at the scheduled time, explained everything that he was going to do and finished the job in the expected timeframe.
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Ethan Hoffman was very informative and professional. The basement authority has helped me keep my basement dry.
Ethan Hoffman was very informative and professional. The basement authority has helped me keep my basement dry.
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Groundworks took care of a massive amount of mold in my basement and layed down a moisture barrier, which was installed well. Ryan Sampson…
Groundworks took care of a massive amount of mold in my basement and layed down a moisture barrier, which was installed well. Ryan Sampson came back and checked on the encapsulation, as well as gave a further plan for keeping water out of the basement. He was prompt and efficient.
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Bill Burgette was very knowledgeable and helpful. He was friendly and knows what he is talking about. Highly recommended!!!
Bill Burgette was very knowledgeable and helpful. He was friendly and knows what he is talking about. Highly recommended!!!
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Tim Pratt was very helpful and clear about what we needed to have done to fix our issues. He worked with our credit limit to ensure we got…
Tim Pratt was very helpful and clear about what we needed to have done to fix our issues. He worked with our credit limit to ensure we got the most important issues addressed first.
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Chris Marquart came to my house in Beckley to inspect my crawlspace. Explained everything throughly and was very informative about the job…
Chris Marquart came to my house in Beckley to inspect my crawlspace. Explained everything throughly and was very informative about the job being done.
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Tim Pratt from groundwork’s did an amazing job doing our foudation estimate. He went above and beyond! If you are in the need of a…
Tim Pratt from groundwork’s did an amazing job doing our foudation estimate. He went above and beyond! If you are in the need of a reliable foundation company they are the one to call!
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Aden, Xavier and jaeden did a great job!
Aden, Xavier and jaeden did a great job!
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Eric Reeder was very helpful and answered my questions kindly.
Eric Reeder was very helpful and answered my questions kindly.
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Mike Cornecelli Grounds works was wonderful to work with!!
Mike Cornecelli Grounds works was wonderful to work with!!
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Tim Pratt. Excellent service knowledgeable recommend
Tim Pratt. Excellent service knowledgeable recommend
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Tyler Woody came to inspect my crawlspace in Beverly. He was very detailed and helpful.
Tyler Woody came to inspect my crawlspace in Beverly. He was very detailed and helpful.
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Very informative, took the ti e to explain all the problems. Appreciate ed
Very informative, took the ti e to explain all the problems. Appreciate ed
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Tim was very courteous and knowledgeable. Did a thorough inspection and came up with a plan to fix my porch at a very fair price . Thank you
Tim was very courteous and knowledgeable. Did a thorough inspection and came up with a plan to fix my porch at a very fair price . Thank you
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The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures…
The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures and the problem areas
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Trenton, Elijah, Tristen and Jordan did a superior job lifting the foundation. I was impressed by their knowledge and professionalism. I…
Trenton, Elijah, Tristen and Jordan did a superior job lifting the foundation. I was impressed by their knowledge and professionalism. I would highly recommend to anyone their service.
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Michael Cornecelli was my inspector & he was professional, patient & answered all our questions. We are excited for the work to be done.
Michael Cornecelli was my inspector & he was professional, patient & answered all our questions. We are excited for the work to be done.
- 5/
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Bill Burgette came by and was very knowledgeable with identifying the problem and proposing a solution! He shared videos to help understand …
Bill Burgette came by and was very knowledgeable with identifying the problem and proposing a solution! He shared videos to help understand the root cause of the problem and how to help remediate it.
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Michael Cornecelli Great Guy! Very informative and led me step by step to making an informed decision to protect my home at a reasonable…
Michael Cornecelli Great Guy! Very informative and led me step by step to making an informed decision to protect my home at a reasonable price.
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Caesar Goodman was extremely helpful. He took his time to explain every option after a very thorough inspection of the areas in question. …
Caesar Goodman was extremely helpful. He took his time to explain every option after a very thorough inspection of the areas in question. I would recommend Caesar and his company to anyone.
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Jay Willet came to Cowen and helped us with our Crawlspace
Jay Willet came to Cowen and helped us with our Crawlspace
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Bill Burgette was awesome at our family’s home. We thought it was a lost cause, but now there’s hope. Thanks, Basement Authority.
Bill Burgette was awesome at our family’s home. We thought it was a lost cause, but now there’s hope. Thanks, Basement Authority.
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Bill Burgette and Blake Brewer did an awesome job! We are looking forward to working with them!
Bill Burgette and Blake Brewer did an awesome job! We are looking forward to working with them!
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A really good consumer experience. Informed sales team, clear communication + hardworking crews equals a happy customer.
A really good consumer experience. Informed sales team, clear communication + hardworking crews equals a happy customer.
- 5/
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Bill Burgette was very knowledgeable and helpful. Looking forward to working through this process with him.
Bill Burgette was very knowledgeable and helpful. Looking forward to working through this process with him.
- 5/
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We had Caesar Goodman as our technician today. He was on time , professional and knowledgeable . I would certainly recommend this company…
We had Caesar Goodman as our technician today. He was on time , professional and knowledgeable . I would certainly recommend this company especially for foundation inquiries.
- 5/
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Tim Pratt came by and did my estimate. Was able to figure out exactly what needed to be done and was very helpful and explained everything…
Tim Pratt came by and did my estimate. Was able to figure out exactly what needed to be done and was very helpful and explained everything perfectly. Would recommend!
