Mercer County, WV

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Excellent technician who really cares about his workmanship and company! Great company representative👍

Excellent technician who really cares about his workmanship and company! Great company representative👍

Gary Smith

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In February 2026, we contacted Groundwork’s with concerns about the stability of our home. Our floors were sagging, we had a large crack in …

In February 2026, we contacted Groundwork’s with concerns about the stability of our home. Our floors were sagging, we had a large crack in our Living Room floor and hallway. We were also having trouble with mold and mildew. First, Groundwork’s Eric Reeder came to our home and inspected inside and out. Eric explained clearly what our structural issues were and how Groundwork’s could help. He also explained how crawl space encapsulation and a dehumidifier could help our mold and mildew problems. Eric was very professional and made us feel at ease. We were relieved that there were solutions to our homes issues. In March 2026, Joseph Bailey and his Groundwork’s team; Chris, Bryce and C.J. Basham came to install the needed structural support for our home, as well as encapsulating our crawl space and installing a dehumidifier. They were so professional, polite and friendly. Joseph patiently answered all of our questions, and explained about the work they would be performing. Joseph and his crew installed a floor support system in our crawl space to stop our floors from sagging, restoring stability to our home. They encapsulated our crawl space leaving it bright and clean. When the job was completed, Joseph and his team cleared all debris and left everything tidy. The work they performed has been such a relief. We have invested in the value of our home, and we are so glad we called Groundwork’s!

Sierra Wendell

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The last visit was a follow up on a project where some issues still needed to be addressed. With the help of Eric Reeder, (the person…

The last visit was a follow up on a project where some issues still needed to be addressed. With the help of Eric Reeder, (the person providing the inspection) who continued to help me communicate with operations with scheduling issues, the crew that was sent out this week was excellent. Aiden, Raphael, Xavier and Khalil were very professional and personable and completed all lingering issues from this lengthy project.

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Jacob Frazier came to see the situation & explained in a way I could understand what the crew would do. He is very knowledgeable, friendly…

Jacob Frazier came to see the situation & explained in a way I could understand what the crew would do. He is very knowledgeable, friendly & answered any questions. He also walked me through the contract online via email & we are now just waiting for a date for the job to be done. I feel that if I have any questions or need anything else, I can call him for information or an explanation.

Kim Kiefer

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The service I requested was very good and what I was told it was going to be. The quality was also very good. The value met expectations. …

The service I requested was very good and what I was told it was going to be. The quality was also very good. The value met expectations. The workers were very familiar with the job at hand and were very skilled. I want to thank Logan and Dustin for their diligence in getting the job done.

William M.

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Very knowledgeable. We are very pleased with the help to make our home more comfortable.

Very knowledgeable. We are very pleased with the help to make our home more comfortable.

Christine Stover

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Travis, Logan, Jt, and Brandon. Did an excellent job was able to lift my house and make it look great again.

Travis, Logan, Jt, and Brandon. Did an excellent job was able to lift my house and make it look great again.

Douglas Skeens

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I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing…

I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing commercials and ads all over the place. I read reviews and watched multiple videos of the work they did. I contacted them through the website for an estimate. They sent Mike Cornecelli to do my estimate. Mike was very open and honest about what I needed and what he could do to help me. I can imagine there is a more knowledgeable person out there because he did a very thorough inspection and took pics and measurements. He made a plan on his laptop and showed me exactly what was going to happen and scheduled my appointment for installation. I needed wall supports, a gutter system and vapor barrier to fix the issues going on. My original date of install was moved up 3 weeks, which I am really grateful for. I had good communication throughout the whole process and the men worked every day until it was completed. I have zero complaints and highly recommend everyone use Basement Authority to fix your basement issues. I have learned so much about why leaks happen and how to correct them. Every man on the job was extremely polite and quick to answer any questions I had. They also offer a lifetime guarantee for the life of the home and yearly inspections to ensure everything is working properly. Contact Mike C and your problems will be fixed correctly and quickly. Well done guys!!! I'm more than thrilled with the work and the outcome from beginning to end!!!!

Angela Snider

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Aden, Jaeden, and Xavier did a great job. Very professional.

Aden, Jaeden, and Xavier did a great job. Very professional.

Laura Brooks

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Bill Burgette helped me to understand insulation options for my crawl space and why some is better than others. Thank you.

Bill Burgette helped me to understand insulation options for my crawl space and why some is better than others. Thank you.

Cindy Harrison

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Thanks so much to Tyler Woody for inspecting our crawlspace in Franklin! He was very thorough , detailed, and made additional…

Thanks so much to Tyler Woody for inspecting our crawlspace in Franklin! He was very thorough , detailed, and made additional recommendations we hadn’t thought of! Great job!

Shay Harrison

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Tim Pratt was very professional explaining everything about what was good and what needed fix as soon as possible. He laid everything out…

Tim Pratt was very professional explaining everything about what was good and what needed fix as soon as possible. He laid everything out in specific detail and made sure that we understood everything before moving on. I give him I regards for his professionalism and knowledge of what our house need. Thank you Tim for coming out and getting us started in the correct way.

Timothy Gibson

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Tim Pratt was very professional in his presentation. Having quite a bit of work to be done, he explained everything so that I understood…

Tim Pratt was very professional in his presentation. Having quite a bit of work to be done, he explained everything so that I understood and was able to feel comfortable to give him the go ahead in doing the work. Thank you Tim.

Elizabeth DeFelice-Rogers

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Bill Burgette did a great job! He was on-time, professional, honest, and has integrity. He was wonderful with his assessment and quote.

Bill Burgette did a great job! He was on-time, professional, honest, and has integrity. He was wonderful with his assessment and quote.

nancy sloan

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Gary was super friendly and helpful!

Gary was super friendly and helpful!

Julie Williams

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Michael Cornecelli came to my house to do a basement inspection. I have a crack and a bowed wall and water leaks in. He was very thorough…

Michael Cornecelli came to my house to do a basement inspection. I have a crack and a bowed wall and water leaks in. He was very thorough and detailed in the inspection. He explained everything that was wrong and exactly how they could fix the grounds. I’m very happy with the level of detail and customer service. I give him a 10/10.

Greta Fought

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Cameron, Steven, and Ethan worked hard and did a great job. Our crawl space was extremely muddy and they still managed to get everything…

Cameron, Steven, and Ethan worked hard and did a great job. Our crawl space was extremely muddy and they still managed to get everything taken care of. We recommend them and would love to have them back for future projects!

Nicholas Grotti

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Bill Burgette was great in getting us the help we needed to repair our home. We have full confidence that Basement Authority will take good …

Bill Burgette was great in getting us the help we needed to repair our home. We have full confidence that Basement Authority will take good care of us.

Brandi A

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Tim Pratt. Excellent service knowledgeable recommend

Tim Pratt. Excellent service knowledgeable recommend

Marilyn Smock

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Brody was very polité and professional. He called in advance to verify time. He appears to be a hard working intelligent young man. We were …

Brody was very polité and professional. He called in advance to verify time. He appears to be a hard working intelligent young man. We were impressed with his knowledge on the subjext. We will definitely suggest Brody and Groundworks to others who may need this service.

jan Buchannon

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