Green Bank, WV

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Logan was timely, friendly, and efficient during our annual maintenance check.

Logan was timely, friendly, and efficient during our annual maintenance check.

Jess McCormick

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Eric Reeder made his inspection of my house simple and to the point and made it very simple for me to understand what needed to happen to…

Eric Reeder made his inspection of my house simple and to the point and made it very simple for me to understand what needed to happen to correct the problem. I highly recommend his service.

Tina Watson

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Tim Pratt excellent customer service should be higher than 5

Tim Pratt excellent customer service should be higher than 5

Cheryl Amick

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The technician, Nick, did the annual maintenance for 206 Washington Street. He was awesome! Not only was he courteous, kind, knowledgeable …

The technician, Nick, did the annual maintenance for 206 Washington Street. He was awesome! Not only was he courteous, kind, knowledgeable about what he was doing, he was able to save me money on a mishap that was about to happen. He observed a bulge in my washer machine line that was about to pop and create a major catastrophe. He was able to resolve the issue until I can get it addressed. Nick was polite and explained what he had done and allowed me to ask questions as needed. I will certainly tell other individuals about your service and how dedicated your employees are about keeping the product maintained and keep the customer informed.

Sandra Price

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Michael Cornecelli came to Elizabeth WV, to look at our Crawlspace, he found things which we suspected were an issue and did not want to…

Michael Cornecelli came to Elizabeth WV, to look at our Crawlspace, he found things which we suspected were an issue and did not want to hear were true, but in reality things happen. He was thorough and detailed. I felt that his past experiences with homes and construction, helped him and us understand the real problems we were facing and have a more informed corrective action to resolve. I have peace of mind knowing that real professionals will help to keep us moving forward without more problem evolving. Air quality in our home will be better and damages will cease to persist. Thank you Michael for your help and explanations breaking it all down. We are looking forward to having our home revived.

Steve Krontz

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Logan,mitheal, JT, Ralph, and Joe. Worked very well together. Professional group. Job well done.

Logan,mitheal, JT, Ralph, and Joe. Worked very well together. Professional group. Job well done.

Rosalie S.

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Eric Reeder came to give us an estimate and we signed the contract while he was there to have the work done. He was so nice and…

Eric Reeder came to give us an estimate and we signed the contract while he was there to have the work done. He was so nice and knowledgeable and gave us a price we were very happy to accept. I would recommend him and Basement Authority to anyone with basement/water problems. Didn’t need another estimate. Thank you Eric!

Terri Hehner

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Eric Reeder came to my home on the agreed upon date and time. He was patient and extremely knowledgeable about my basement water issue. He…

Eric Reeder came to my home on the agreed upon date and time. He was patient and extremely knowledgeable about my basement water issue. He listened and took my personal situation into consideration while answering my questions. He made me totally comfortable with the entire experience. I will not be calling for more estimates, I feel he did a great job and I’m happy with the solution he came up with.

Terri Humphreys

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Eric Reeder helped set up concrete lifting at my home in St Albans.

Eric Reeder helped set up concrete lifting at my home in St Albans.

Dana Russell

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Eric Reeder inspected our home in Mill Creek for water intrusion in our crawl space. It was a great experience I would highly recommend…

Eric Reeder inspected our home in Mill Creek for water intrusion in our crawl space. It was a great experience I would highly recommend them for any of your needs.

Mykayla Arbogast

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THANKS FOR THE HARD WROK OF BRAD, BRUCE, CHRIS,AND NATHAN OUR BASEMENT IS DRY, THANKYOU SO MUCH

THANKS FOR THE HARD WROK OF BRAD, BRUCE, CHRIS,AND NATHAN OUR BASEMENT IS DRY, THANKYOU SO MUCH

hilda mynes

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We appreciated Tyler's professionalism and we will be following through with his recommendations systematically.

We appreciated Tyler's professionalism and we will be following through with his recommendations systematically.

Carlene W.

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I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me …

I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me to have my son in law listen to our conversation so he could ask any questions that were of concern to him.I can foresee doing business with Basement Authority in the near future!SincerelyJean McCorkle

Jean McCorkle

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Tyler Woody came to inspect my crawlspace in Beverly. He was very detailed and helpful.

Tyler Woody came to inspect my crawlspace in Beverly. He was very detailed and helpful.

Matthew Grey

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Tyler, was very thorough, professional and courteous!

Tyler, was very thorough, professional and courteous!

Lisa Christy

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Mike C. from Groundworks came out to look at our basement water problem. I was very impressed with how thorough & detailed he was…

Mike C. from Groundworks came out to look at our basement water problem. I was very impressed with how thorough & detailed he was explaining the main cause of our problem and the solution to fix it. I highly recommend Mike C & Groundworks WV!

Stephanie Cooper

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Efficient and professional job waterproofing our basement. No hassle, showed up on time and finished the job quickly.

Efficient and professional job waterproofing our basement. No hassle, showed up on time and finished the job quickly.

Alex Antonio

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Bill Brigette was great at getting us the help we needed to repair our home. Would highly recommend. A+

Bill Brigette was great at getting us the help we needed to repair our home. Would highly recommend. A+

Thomas

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Travis, Logan, Jt, and Brandon. Did an excellent job was able to lift my house and make it look great again.

Travis, Logan, Jt, and Brandon. Did an excellent job was able to lift my house and make it look great again.

Douglas Skeens

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Tim Pratt was wonderful. He came to our house in Elkins, WV after calling to let us know he was coming. He was very friendly,…

Tim Pratt was wonderful. He came to our house in Elkins, WV after calling to let us know he was coming. He was very friendly, professional, and kind. We did not feel pressured, and he considered several estimates. I highly recommend that you give him a raise in his pay. You do not want to loose him.

Mabel Howell

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