Alum Creek, WV

• 5/
• 5/
• 5/
• 5/
• 5/

The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all…

The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all that he looked at all that he saw and what needed to be done and made suggestions and it happened very quickly and within 2 to 3 weeks after Gary was here, we had workers working to put in the complete system. We had a total of five different guys that worked on doing the insulation and encapsulation of the crawlspace. Jason, Travis, Wyatt, Cody and Michael were the guys that we had working on our crawlspace and the first day went super good. Jason gave us updates even if they were leaving just to go get some thing. They always told us that they were going out and they would be back in an hour or whatever the case might be, but they tried their best to keep us informed on how the job was going. They actually thought that they could get through in a day it did not happen but we finally got completed on the fourth day few different things happen but overall as far as a review, I think the guys did really well working in the crawlspace in the water in the muck Ron and Sharon W.

Sharon Watkins

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Eric Reeder made his inspection of my house simple and to the point and made it very simple for me to understand what needed to happen to…

Eric Reeder made his inspection of my house simple and to the point and made it very simple for me to understand what needed to happen to correct the problem. I highly recommend his service.

Tina Watson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Thanks so much to Tyler Woody for inspecting our crawlspace in Franklin! He was very thorough , detailed, and made additional…

Thanks so much to Tyler Woody for inspecting our crawlspace in Franklin! He was very thorough , detailed, and made additional recommendations we hadn’t thought of! Great job!

Shay Harrison

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Bill Burgette , Bill was kind ,and very professional . He was truly a blessing need more employees like him. Thank you

Bill Burgette , Bill was kind ,and very professional . He was truly a blessing need more employees like him. Thank you

Bridget Sizemore

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Tim Pratt was wonderful. He came to our house in Elkins, WV after calling to let us know he was coming. He was very friendly,…

Tim Pratt was wonderful. He came to our house in Elkins, WV after calling to let us know he was coming. He was very friendly, professional, and kind. We did not feel pressured, and he considered several estimates. I highly recommend that you give him a raise in his pay. You do not want to loose him.

Mabel Howell

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Travis, Logan, Jt, and Brandon. Did an excellent job was able to lift my house and make it look great again.

Travis, Logan, Jt, and Brandon. Did an excellent job was able to lift my house and make it look great again.

Douglas Skeens

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Bill Burgette was very knowledgeable and helpful. Looking forward to working through this process with him.

Bill Burgette was very knowledgeable and helpful. Looking forward to working through this process with him.

Heather Sampson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing…

I was super tired of my leaky basement and decided to do something about it. I looked into Basement Authority because I was seeing commercials and ads all over the place. I read reviews and watched multiple videos of the work they did. I contacted them through the website for an estimate. They sent Mike Cornecelli to do my estimate. Mike was very open and honest about what I needed and what he could do to help me. I can imagine there is a more knowledgeable person out there because he did a very thorough inspection and took pics and measurements. He made a plan on his laptop and showed me exactly what was going to happen and scheduled my appointment for installation. I needed wall supports, a gutter system and vapor barrier to fix the issues going on. My original date of install was moved up 3 weeks, which I am really grateful for. I had good communication throughout the whole process and the men worked every day until it was completed. I have zero complaints and highly recommend everyone use Basement Authority to fix your basement issues. I have learned so much about why leaks happen and how to correct them. Every man on the job was extremely polite and quick to answer any questions I had. They also offer a lifetime guarantee for the life of the home and yearly inspections to ensure everything is working properly. Contact Mike C and your problems will be fixed correctly and quickly. Well done guys!!! I'm more than thrilled with the work and the outcome from beginning to end!!!!

Angela Snider

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Eric Reeder inspected our home in Mill Creek for water intrusion in our crawl space. It was a great experience I would highly recommend…

Eric Reeder inspected our home in Mill Creek for water intrusion in our crawl space. It was a great experience I would highly recommend them for any of your needs.

Mykayla Arbogast

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

William B. was our punctual representative. He gave us reminds as the date approached and was delightful to speak with when communicating. …

William B. was our punctual representative. He gave us reminds as the date approached and was delightful to speak with when communicating. He gave our newer built home a thorough inspection and provided a detailed solution.

Teresa Dalton

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Michael C was very knowledgeable and we feel confident entrusting our home to them.

Michael C was very knowledgeable and we feel confident entrusting our home to them.

Vanessa Johnson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

What a nice guy glad he’s leading the crew

What a nice guy glad he’s leading the crew

Legend God

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Appreciate the company’s prompt response to my inquiry. The service tech, Ethan, was very knowledgeable and helpful in explaining our…

Appreciate the company’s prompt response to my inquiry. The service tech, Ethan, was very knowledgeable and helpful in explaining our options.

Letha Moore

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

excellent service and advice

excellent service and advice

Sasha Zill

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Cameron Colton Ethan great job

Cameron Colton Ethan great job

Ernie Johnston

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Tim Pratt is very professional knows his stuff. And thankfully is very very patient.

Tim Pratt is very professional knows his stuff. And thankfully is very very patient.

Tracy Carpenter

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Michael Cornecelli Great Guy! Very informative and led me step by step to making an informed decision to protect my home at a reasonable…

Michael Cornecelli Great Guy! Very informative and led me step by step to making an informed decision to protect my home at a reasonable price.

Justin Riddle

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures…

The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures and the problem areas

Cheetara curry

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Bill Burgette helped me to understand insulation options for my crawl space and why some is better than others. Thank you.

Bill Burgette helped me to understand insulation options for my crawl space and why some is better than others. Thank you.

Cindy Harrison

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Cody, Mason, and Noah did a fantastic and ut most professional job on leveling the backside of my house. I really appreciate how…

Cody, Mason, and Noah did a fantastic and ut most professional job on leveling the backside of my house. I really appreciate how informative and prompt to get the job done and correctly at that. I would most definitely recommend these guys to do the work that needs done.

Rebecca Alexander

View Review

See full review